Form Wizard Pro Installation Issues

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3/8/2010 4:14:43 PM
elessa
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Form Wizard Pro Installation Issues

I just installed Form Wizard Pro and I am having a problem with the pages I try to add it as content. I am running version 2.3.3.6 MySQL of mojoportal. When I try to access the page where I add the Form Wizard as content, I get the following message:

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We're sorry but a server error has occurred while trying to process your request.

The error has been logged and will be reviewed by our staff as soon as possible. It is possible that the error was just a momentary hiccup and you may wish to use the back button and try again or go back to the home page.
----

This is what appears in the system log for this error. Can you help me?

2010-03-08 16:09:04,847 ERROR mojoPortal.Web.mojoBasePage - 72.215.238.107-en-US - /employment.aspx
System.Web.HttpParseException: Unknown server tag 'portal:mojoButton'. ---> System.Web.HttpParseException: Unknown server tag 'portal:mojoButton'. ---> System.Web.HttpException: Unknown server tag 'portal:mojoButton'.
at System.Web.UI.TagPrefixTagNameToTypeMapper.System.Web.UI.ITagNameToTypeMapper.GetControlType(String tagName, IDictionary attribs)
at System.Web.UI.MainTagNameToTypeMapper.GetControlType2(String tagName, IDictionary attribs, Boolean fAllowHtmlTags)
at System.Web.UI.MainTagNameToTypeMapper.GetControlType(String tagName, IDictionary attribs, Boolean fAllowHtmlTags)
at System.Web.UI.RootBuilder.GetChildControlType(String tagName, IDictionary attribs)
at System.Web.UI.ControlBuilder.CreateChildBuilder(String filter, String tagName, IDictionary attribs, TemplateParser parser, ControlBuilder parentBuilder, String id, Int32 line, VirtualPath virtualPath, Type& childType, Boolean defaultProperty)
at System.Web.UI.TemplateParser.ProcessBeginTag(Match match, String inputText)
at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding)
--- End of inner exception stack trace ---
at System.Web.UI.TemplateParser.ProcessException(Exception ex)
at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding)
at System.Web.UI.TemplateParser.ParseString(String text, VirtualPath virtualPath, Encoding fileEncoding)
--- End of inner exception stack trace ---
at System.Web.UI.TemplateParser.ParseString(String text, VirtualPath virtualPath, Encoding fileEncoding)
at System.Web.UI.TemplateParser.ParseReader(StreamReader reader, VirtualPath virtualPath)
at System.Web.UI.TemplateParser.ParseFile(String physicalPath, VirtualPath virtualPath)
at System.Web.UI.TemplateParser.ParseInternal()
at System.Web.UI.TemplateParser.Parse()
at System.Web.UI.TemplateParser.Parse(ICollection referencedAssemblies, VirtualPath virtualPath)
at System.Web.Compilation.BaseTemplateBuildProvider.get_CodeCompilerType()
at System.Web.Compilation.BuildProvider.GetCompilerTypeFromBuildProvider(BuildProvider buildProvider)
at System.Web.Compilation.BuildProvidersCompiler.ProcessBuildProviders()
at System.Web.Compilation.BuildProvidersCompiler.PerformBuild()
at System.Web.Compilation.BuildManager.CompileWebFile(VirtualPath virtualPath)
at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath)
at System.Web.UI.TemplateControl.LoadControl(String virtualPath)
at mojoPortal.Web.UI.CmsPage.LoadPage()
at mojoPortal.Web.UI.CmsPage.Page_Load(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at mojoPortal.Web.mojoBasePage.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
2010-03-08 16:09:04,902 ERROR mojoPortal.Web.Global - 72.215.238.107-en-US - /employment.aspx
System.Web.HttpParseException: Unknown server tag 'portal:mojoButton'. ---> System.Web.HttpException: Unknown server tag 'portal:mojoButton'.
at System.Web.UI.TagPrefixTagNameToTypeMapper.System.Web.UI.ITagNameToTypeMapper.GetControlType(String tagName, IDictionary attribs)
at System.Web.UI.MainTagNameToTypeMapper.GetControlType2(String tagName, IDictionary attribs, Boolean fAllowHtmlTags)
at System.Web.UI.MainTagNameToTypeMapper.GetControlType(String tagName, IDictionary attribs, Boolean fAllowHtmlTags)
at System.Web.UI.RootBuilder.GetChildControlType(String tagName, IDictionary attribs)
at System.Web.UI.ControlBuilder.CreateChildBuilder(String filter, String tagName, IDictionary attribs, TemplateParser parser, ControlBuilder parentBuilder, String id, Int32 line, VirtualPath virtualPath, Type& childType, Boolean defaultProperty)
at System.Web.UI.TemplateParser.ProcessBeginTag(Match match, String inputText)
at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding)
--- End of inner exception stack trace ---
at System.Web.UI.TemplateParser.ProcessException(Exception ex)
at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding)
at System.Web.UI.TemplateParser.ParseString(String text, VirtualPath virtualPath, Encoding fileEncoding)
 

Thanks

Eduardo

3/8/2010 4:24:51 PM
Joe Audette
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Re: Form Wizard Pro Installation Issues

Hi Eduardo,

The problem is that the new version of Form Wizard Pro requires the latest version of mojoPortal (currently 2.3.3.9), the requirements are listed on the System Requirements tab on the Form Wizard Pro product page. If you upgrade your mojoPortal it will solve this problem. Then you may also want to upgrade your Event Calendar Pro, both products were updated recently for the Artisteer support in mojoPortal 2.3.3.9.

Hope it helps,

Joe

3/8/2010 5:10:17 PM
elessa
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Re: Form Wizard Pro Installation Issues

Thank you, Joe. I'll do that.

Eduardo

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