IE9 crashing with mojoportal

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4/5/2011 4:09:08 PM
Crispin
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feet planted firmly on the ground

Re: IE9 crashing with mojoportal

Aha - if I switch to Artisteer_24verticalmenu1 (on which I based my skin) then CKEditor does display its content. The content still seems to alter its appearance after a very brief time (0.25 seconds or so)  - perhaps javascript applying a style or something - but it doesn't vanish.

Also, I haven't had it crash  (but not enough testing to be sure about this one).

But I'm still puzzled - my skin differs only with a background image and a few simple CSS classes. But at least I've got something to chase now, including permissions - thanks.

Crispin

9/6/2011 1:06:19 AM
Klara V.
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Re: IE9 crashing with mojoportal

I have the same problem with IE8. IE8 is crashing after a few mouse clicks on my new mojoportal website (which is still under development): ispac-conferences.org. The site works well in Firefox, but it is not usable in IE8. Either a message comes up that "A problem with this website caused IE to close and reopen the tab", or IE8 dies completely. Actually, IE8 dies anyway soon. Clicking on the Refresh button in IE a few times definitely reproduces the problem. 

It is a new installation on the Arvixe server, mojoportal version: 2.3.6.7, the skin is an Artisteer 3 skin modified. I have a couple of other mojoportal websites with older mojo versions and Artisteer 2, they are running without any problem.

I will try to use an Artisteer 2 skin to avoid this problem.

Klara Vancso

9/6/2011 10:26:18 AM
Joe Davis
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Re: IE9 crashing with mojoportal

I have seen IE8 and below lock-up when the first-letter pseudo-element is used. If you're using first-letter in your CSS, remove it and see if IE8 continues to misbehave.

HTH,
Joe D.

9/6/2011 3:20:22 PM
Klara V.
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Re: IE9 crashing with mojoportal

Thank you for your answer, but that element is not used.

It seems that this behaviour depends on the skin. With certain (predefined) skins the problem can be reproduced, with other skins it can't. E.g. if I set the skin in Site settings to artisteer-30verticalmenu3, the problem can not be reproduced, but setting the skin to e.g. artisteer-30topmenu, IE8 dies very quickly.

Klara V.

9/7/2011 6:55:10 AM
Klara V.
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Re: IE9 crashing with mojoportal

I localized the problem: there was only one artisteer-30 skin which did not cause IE8 to crash: the skin artisteer-30verticalmenu1. All the others crashed it.

I could solve the problem so: if in style.css the background-image and background-repeat is removed from the body tag, everything works well.

9/7/2011 7:04:18 AM
Joe Audette
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Re: IE9 crashing with mojoportal

Hi Klara,

Do you get the same result using IE 8 on our demo site? Can you try it there with the same skins and let me know if you get the same problem or not?

Thanks,

Joe

9/7/2011 7:59:02 AM
Klara V.
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Re: IE9 crashing with mojoportal

Hi Joe,

Yes, I can reproduce it there, too. I logged in as admin, then changed the skin to artisteer-30alphamotors. When I tried to save the skin change with the Save button on the bottom, IE8 died with the popup: "Internet Explorer has encountered a problem and needs to close..."

After restarting IE, it showed the demo site in the new skin, with a message at the tab "This tab has been recovered A problem with this webpage caused Internet Explorer to close and reopen the tab."  

I have made two screen dumps about this, I can send them to you in e-mail if you wish.

Klara

9/7/2011 8:14:19 AM
Klara V.
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Re: IE9 crashing with mojoportal

This problem I have on a machine with Windows XP. Now I have tried it with a Windows 7 machine with IE8, but I can not reproduce it there.

9/7/2011 8:16:43 AM
Joe Audette
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Re: IE9 crashing with mojoportal

Hi Klara,

Thanks, I'll look into this. I "think" my older laptop still has IE 8 so I'll give it a boot and see if I can reproduce the problem locally, if so then I'm sure I can fix it as well based on what you've said.

Did removing the background and repeat change the appearance?

If needed we can make that change specific only to IE 8. You can create a IE8Specific.css file and drop it in your skin folder then in layout.master on the IEStyleIncludes control you can set IncludeIE8="true" to make it include that file for IE 8. Then you can override the css in that file to remove the background and repeat and affect only IE 8.

Though it certainly seems strange that something simple like that could crash IE 8. I wouldn't be surprised if the javascript included in Artisteer skins is a contributing factor.

Best,

Joe

 

9/7/2011 8:31:53 AM
Klara V.
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Re: IE9 crashing with mojoportal

Thank you, Joe.

Yes, putting back the background and repeat did change the appearance (but at first IE died, I had to restart it.)

I find it strange as well, I am using the same machine and IE with other mojo sites on daily basis without any problem. This is, however my first artisteer 3 site.

Best regards,

Klara

10/25/2011 9:56:43 AM
run8tech
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Re: IE9 crashing with mojoportal

I am having the same problem

Version 2.3.6.7 MSSQL
Operating System Microsoft Windows NT 6.0.6002 Service Pack 2
ASP.NET Info v4.0.30319 Running in Full Trust

using Artisteer 3 skins.

IE8 and IE9 seems to have the problem where the website will crash and recover the tab. 

It is flaky though where sometimes it seems to work fine

Works fine in Chrome...

 

 

 

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