Server error when saving site settings

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10/29/2010 1:02:22 AM
Mats
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Server error when saving site settings

Exception Details: System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\CustomerData\webspaces\webspace_00100164\temp\root\34a92943\e22ad80d\uploads\178jvdjp.tmp'.

 

I get this error when running my site on a local belgian provider, in medium trust. It appears when I try to save my site settings. I don't know why it's even looking there?

10/30/2010 10:49:43 AM
tfheringer
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Thomas F. Heringer

Re: Server error when saving site settings

I am getting a very similiar problem on site settings and security advisor. When I click on them I get this response. It only happens with these two icons everything else works just fine. Do I need to contact David about this or because it only pertains to these two icons is it a program problem?

We're sorry but a server error has occurred while trying to process your request.

The error has been logged and will be reviewed by our staff as soon as possible. It is possible that the error was just a momentary hiccup and you may wish to use the back button and try again or go back to the home page.
10/30/2010 10:53:14 AM
tfheringer
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Thomas F. Heringer

Re: Server error when saving site settings

I forgot to include this part of the log as well, because I thought it pertainent to the problem:

2010-10-30 10:45:58,792 ERROR mojoPortal.Web.Global -                          -en-US - /Admin/SiteSettings.aspx
System.NullReferenceException: Object reference not set to an instance of an object.
   at mojoPortal.Web.AdminUI.SiteSettingsPage.PopulateControls()
   at mojoPortal.Web.AdminUI.SiteSettingsPage.Page_Load(Object sender, EventArgs e)
   at System.Web.UI.Control.OnLoad(EventArgs e)
   at mojoPortal.Web.mojoBasePage.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

10/31/2010 6:54:24 AM
Joe Audette
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Re: Server error when saving site settings

Mats,

I have no idea about your error, it does not look like anything mojoPortal would do. When site settings are saved, we touch a cache dependency file to clear the site settings cache, but that file is located under /Data/Sites/[SiteID]/systemfiles

The path in your error is very strange, maybe your host can explain it, possibly they are using virtual directories that point to strange locations.

Thomas,

Your error looks more likely to be caused by upgrading but failing to upload all the files so some files are not the correct version. I would re-deploy the files and watch carefully for any ftp transfer errors and retry them until all the files make it.

Hope it helps,

Joe

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