Cant link to docx and pptx files

This is the place to report bugs and get support. When posting in this forum, please always provide as much detail as possible.

Please do not report problems with a custom build or custom code in this forum. If you are producing your own build from the source code and have problems or questions, ask in the developer forum, do not report it as a bug.

This is the place to report bugs and get support

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

  • What operating system were you running when the bug appeared?
  • What database platform is your site using?
  • What version of mojoPortal are you running?
  • What version of .NET do you use?
  • What steps are necessary to reproduce the issue? Compare expected results vs actual results.
Please do not report problems with a custom build or custom code in this forum. If you are producing your own build from the source code and have problems or questions, ask in the developer forum.
This thread is closed to new posts. You must sign in to post in the forums.
6/2/2010 10:24:48 PM
Gravatar
Total Posts 68

Cant link to docx and pptx files

Hi Joe,

I have linked to some word docx and powerpoint pptx files which i uploaded using the file manager. But on the html content module when i link to the files and then save I click the link and keep getting the page not found error.

It links fine if it is a .doc file or .ppt file but it's only the .docx and .pptx files that give the error.

What could be wrong?

Dominique

6/3/2010 1:53:29 PM
Gravatar
Total Posts 111
Matt Millican InternetMill

Re: Cant link to docx and pptx files

This is not necessarily a mojoPortal issue.  I've seen this before on other (non-mojo) sites as well. 

6/3/2010 3:59:50 PM
Gravatar
Total Posts 2188

Re: Cant link to docx and pptx files

Hi Dominique,

Matt is correct, this isn't necessarily a mojoPortal issue. The issue is with your web server configuration. You need to enable MIME types for the docx and pptx files. You can read more about this here: http://sensisbledefault.wordpress.com/2007/03/05/office-2007-iis-6-mime-types-docx-pptx-xlsx/.

If you do not have access to do this, you will have to ask your host to add the Office 2007 Document Types as MIME types in their webserver configuration.

HTH,
Joe D.

6/4/2010 2:18:09 AM
Gravatar
Total Posts 68

Re: Cant link to docx and pptx files

Brilliant! That did the job!

Thanks very much for both of your support on this.

Cheers!

Dominique

You must sign in to post in the forums. This thread is closed to new posts.