Event Calendar Pro with sites not at the root

This is the place to report bugs and get support. When posting in this forum, please always provide as much detail as possible.

Please do not report problems with a custom build or custom code in this forum. If you are producing your own build from the source code and have problems or questions, ask in the developer forum, do not report it as a bug.

This is the place to report bugs and get support

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

  • What operating system were you running when the bug appeared?
  • What database platform is your site using?
  • What version of mojoPortal are you running?
  • What version of .NET do you use?
  • What steps are necessary to reproduce the issue? Compare expected results vs actual results.
Please do not report problems with a custom build or custom code in this forum. If you are producing your own build from the source code and have problems or questions, ask in the developer forum.
This thread is closed to new posts. You must sign in to post in the forums.
4/6/2010 9:24:24 AM
ahope577
Gravatar
Total Posts 75
View Posts

Event Calendar Pro with sites not at the root

Joe we are encountering a problem with the event calendar pro generated feeds they do not include the subsite in the URL

Its is genrating links that point to the root site

Event Calendar Pro Feed Link http://support.tsaadvet.com/falcondms-support-showcase-2010-04-27.aspx

Actual Location http://support.tsaadvet.com/supportportal/falcondms-support-showcase-2010-04-27.aspx

Thanks

Al

4/6/2010 11:54:36 AM
Joe Audette
Gravatar
Total Posts 18439
View Posts

Re: Event Calendar Pro with sites not at the root

Hi Al,

What version of mojoPortal and what version of event Calendar Pro (See Administration > System Information)

When I test with the latest version to seems to be working correctly with folder sites. The feed does have the folder in the url.

Best,

Joe

4/6/2010 12:31:25 PM
ahope577
Gravatar
Total Posts 75
View Posts

Re: Event Calendar Pro with sites not at the root

Hi Joe

I am running 2.3.3.9 on MSSQL 2008 currently we are planning on upgrading later this week

STS_EventCalendar - 0.0.2.5

Thanks for the quick response

BTW the artisteer support and skins look great keep up the great work

Al

Update: I took an oppurtunity while the server was down for some maintenance to perform the upgrade to 2.3.4.1 and the problem is still occurring with the URL that is being generated from the RSS

http://support.tsaadvet.com/supportportal/events165rss.aspx

I put this into Google reader and the link generated was the incorrect one without the subfolder

4/7/2010 10:08:26 AM
Joe Audette
Gravatar
Total Posts 18439
View Posts

Re: Event Calendar Pro with sites not at the root

Hi Al,

I wonder if you have some strange routing or redirecting or url forwarding or something like that going on. I see that going to http://support.tsaadvet.com/ seems to redirect to http://support.tsaadvet.com/supportportal/

When I test with mojoPortal installed as a virtual directory application in a sub folder it works correctly and when I try it installed as a root level site it works correctly and when I add a folder based child site it also works correctly in the child site.

Your site does not appear to be a child site since I can tell from the csshandler url that the site id is 1. Using folder based sites only works if the first site is a root level site not in a sub folder. Since your site with site id 1 is in a sub folder, make sure you do NOT have this set to true in your Web.config or user.config

<add key="UseFoldersInsteadOfHostnamesForMultipleSites" value="false" />

It must be set to false if running the app from a virtual directory.

Hope it helps,

Joe

4/7/2010 7:59:38 PM
ahope577
Gravatar
Total Posts 75
View Posts

Re: Event Calendar Pro with sites not at the root

Hi Joe

You are correct our IT Admin does have a redirect in place on the root site redirecting to the supportportal virtual dir

If this is a configuration item where we need to move the site to the root we could look at this, I am just not too sure why the feed work from the blog fine but there is a problem from the event calendar pro feed.

Thanks for taking the time and looking into this I really appreciate it and if you have any additional suggestion let me know

Al

4/8/2010 6:53:27 AM
Joe Audette
Gravatar
Total Posts 18439
View Posts

Re: Event Calendar Pro with sites not at the root

Hi Al,

I wish I could be more help, it should work just like the blog.

If you create new events they have the same problem or just events that were entered in the system a while back?

You might try downloading Event Calendar Pro again and re-deploying it over your current installation just in case you have any incorrect version files.

Best,

Joe

4/8/2010 8:11:08 PM
ahope577
Gravatar
Total Posts 75
View Posts

Re: Event Calendar Pro with sites not at the root

Joe

  1. I created a new event and it also shows the same behavior - will download the calendar again and apply
  2. What (if any) are the pratical implications of moving the site from a virtual dir to the root of the site? We are thinking of going this route as our deployment has become depended upon more and more

Thanks for the continued support

Al

4/9/2010 9:13:44 AM
Joe Audette
Gravatar
Total Posts 18439
View Posts

Re: Event Calendar Pro with sites not at the root

Hi Al,

If you move it to the root, you "may" have to edit rows in the mp_FriendlyUrls and mp_Pages tables if the urls have the /supportportal segment in them.

Also urls for images in your content may need corrections as they would have the same segment which would no longer be correct.

Making that change would also impact SEO, you might want to add 301 redirects from old public urls to the new ones using the Administration > Advanced Tools > 301 Redirect Manager so that old public urls will not result in page not found but will redirect to the new url. This should mitigate any SEO problems.

I think in the long run you would be better off with it running as a root site without the /supportportal segment, but I'm still not sure why I cannot reproduce the issue with the calendar feed.

Hope it helps,

Joe

4/12/2010 1:49:19 PM
ahope577
Gravatar
Total Posts 75
View Posts

Re: Event Calendar Pro with sites not at the root

Joe

I managed to apply the eventcalendarpro components again but no luck I created an event and the feed still pointed to the root site.

I am baffled by this. We had this section on the home page for a while with events and I didnt notice a problem or get any complaints regarding it. Then we went for a while without events I entered an new one and noticed the problem. Not sure if I upgraded between these events

We are going to look to move the site to the root in the long term but for the immediate is there anything that I can do to help you identify the problem as the feeds from other components on the site appear to work without Issue.

Al

4/24/2010 8:37:58 PM
ahope577
Gravatar
Total Posts 75
View Posts

Re: Event Calendar Pro with sites not at the root

Joe

I upgraded to v2.3.4.2 and I am still seeing the same behavior with event calendar pro. Unfortunaly upcoming projects are preventing us from attempting the move to the root site until at least late June. Is there anything that I can provide that would help you with diagnosing the problem.

Best Regards

Al

4/25/2010 6:07:53 AM
Joe Audette
Gravatar
Total Posts 18439
View Posts

Re: Event Calendar Pro with sites not at the root

Hi Al,

I think it must be something about your IIS configuration. If it is possible for you to let me remote desktop into the machine as an admin I'd be glad to take a look and try to solve it. You can reach me at joe dot audette at g mail dotcom

Best,

Joe

You must sign in to post in the forums. This thread is closed to new posts.