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Problem with Event Calendar Pro - Incorrect counts with cancelled orders

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2/22/2010 12:13:41 PM
ahope577
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Problem with Event Calendar Pro - Incorrect counts with cancelled orders

Joe

I ran into a problem with incorrect counts occurring on an event

A user emailed me indicating an event was sold out (we are using this for our customers to register for free online training)

I checked the event orders and only 7 were present

I then remembered that we had tested the system 3 times and cancelled the test orders

Is there an Issue with cancelled orders not being reset or am I missing a setting when cancelling an order

Let me know if you need any additional information

Al

2/22/2010 12:17:38 PM
Joe Audette
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Re: Problem with Event Calendar Pro - Incorrect counts with cancelled orders

Hi Al,

Thanks for the bug report.

I will investigate this in the next few days, if I can produce the problem I will fix it, in either case I will post again after I look into it.

Best,

Joe

2/22/2010 12:26:27 PM
ahope577
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Re: Problem with Event Calendar Pro - Incorrect counts with cancelled orders

Joe

Thanks for the attention to this report.

Additional information;

Users are limited to one seat (ticket)

Forgot to mention that

Al

2/24/2010 7:59:53 AM
Joe Audette
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Re: Problem with Event Calendar Pro - Incorrect counts with cancelled orders

Hi Al,

I was indeed able to replicate the problem, it was working correctly if you actually deleted the order but if you changed the status to cancelled it was not reducing the sold ticket count. I have fixed this and uploaded Event Calendar Pro version 0.0.2.5 with the fix.

Thanks again for the bug report!

Best,

Joe

2/24/2010 8:08:49 AM
ahope577
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Re: Problem with Event Calendar Pro - Incorrect counts with cancelled orders

Joe

Thank you for the very quick turnaround as usual. It is what makes working with mojo such a pleasure

Al

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