Can't sign in anymore

This is the place to report bugs and get support. When posting in this forum, please always provide as much detail as possible.

Please do not report problems with a custom build or custom code in this forum. If you are producing your own build from the source code and have problems or questions, ask in the developer forum, do not report it as a bug.

This is the place to report bugs and get support

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

  • What operating system were you running when the bug appeared?
  • What database platform is your site using?
  • What version of mojoPortal are you running?
  • What version of .NET do you use?
  • What steps are necessary to reproduce the issue? Compare expected results vs actual results.
Please do not report problems with a custom build or custom code in this forum. If you are producing your own build from the source code and have problems or questions, ask in the developer forum.
This thread is closed to new posts. You must sign in to post in the forums.
2/10/2010 6:45:09 PM
Gravatar
Total Posts 2

Can't sign in anymore

Hello


I'm having trouble signing into a site I've been running fine for about a year. Just getting the following message:

We're sorry but a server error has occurred while trying to process your request.

The error has been logged and will be reviewed by our staff as soon as possible. It is possible that the error was just a momentary hiccup and you may wish to use the back button and try again or go back to the home page.

 

Like I say it was fine before so I am wondering where best to start to track the problem? Any ideas?

 

Cheers

 

Rob

2/11/2010 8:37:40 AM
Gravatar
Total Posts 18439

Re: Can't sign in anymore

Hi Rob,

First step is to find out what error is happening.

http://www.mojoportal.com/basic-troubleshooting.aspx

Hope it helps,

Joe

2/12/2010 5:45:39 PM
Gravatar
Total Posts 2

Re: Can't sign in anymore

Thanks Joe

I tracked it down... transaction log was full... got the hosting company to sort it... then it got full again... seemed to be errors relating to an RSS feed that went AWOL. Anyway I have finally restored things to normal and am running without the feed and will just keep an eye on it. At least I know how to restore from backup now too.

Cheers

Rob

You must sign in to post in the forums. This thread is closed to new posts.