Form Wizard Pro

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7/1/2009 6:46:08 AM
zChris
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Form Wizard Pro

Hi

My client has been using this for awhile and no obvious problems except for some reason there is no email sent when the form is submitted - there is an email address assigned.  Wondering as I have a problem with an error when trying to access the main admin that this could be the cause.

Cheers

 

 

7/1/2009 6:53:25 AM
Joe Audette
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Re: Form Wizard Pro

No, I don't think its related to your other error.  I would check the mojoportal logs for smtp errors and verify the smtp settings by verifying that other things like the contact form are able to send email.

Hope it helps,

Joe

7/1/2009 7:32:08 AM
zChris
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Re: Form Wizard Pro

Still no joy with the emails - the SMTP server is correct according to the web host info and there are no errors getting reported into logs - is there another way of testing the smtp or is there something else I should be looking at. 

I'm using an FWPro for the contact us as we needed extra fields.  And I am trying to create a new page which works but then I am getting an error.

 

[InvalidOperationException: Can't select a disabled or unselectable menu item.]
System.Web.UI.WebControls.Menu.SetSelectedItem(MenuItem node) +1239309
System.Web.UI.WebControls.MenuItem.NotifyOwnerSelected() +113
System.Web.UI.WebControls.MenuItem.set_Selected(Boolean value) +25
mojoPortal.Web.UI.SiteMenu.RenderMenu() +730
mojoPortal.Web.UI.SiteMenu.PopulateControls() +248
mojoPortal.Web.UI.SiteMenu.Page_Load(Object sender, EventArgs e) +336
System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +14
System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +35
System.Web.UI.Control.OnLoad(EventArgs e) +99
System.Web.UI.Control.LoadRecursive() +50
System.Web.UI.Control.LoadRecursive() +141
System.Web.UI.Control.LoadRecursive() +141
System.Web.UI.Control.LoadRecursive() +141
System.Web.UI.Control.LoadRecursive() +141
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +627
 

7/1/2009 7:41:45 AM
zChris
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Re: Form Wizard Pro

Somehow got the contact us (standard) onto a new page - but when I enter the details, it keeps coming back with "You must enter a message" which I do.  Goes round in circles

7/1/2009 8:08:29 AM
Joe Audette
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Re: Form Wizard Pro

Hi Chris,

Given that at least one file got corrupted by the host moving the site to a new server and the fact that you are getting a hodepodge of strange issues and errors I can only suspect that other files were also corrupted. 

I recommend upload all the mojoportal files again using the latest releases of both mojoPortal and Form Wizard Pro.

Hope it helps,

Joe

7/2/2009 8:06:41 AM
zChris
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Re: Form Wizard Pro

Back again Joe

Just testing my FWPros forms and getting an error as follows.  Did go to My Account and click through to the link on there to download FWPro again - or is this still an old version and I should go elsewhere

 

--------------------------

2009-07-02 09:05:17,349 ERROR mojoPortal.Web.mojoBasePage - 110.175.32.225-en-GB - /booking-accommodating-your-dog.aspx
System.TypeLoadException: Could not load type 'mojoPortal.Data.SqlParameterHelper' from assembly 'mojoPortal.Data, Version=1.0.3467.15823, Culture=neutral, PublicKeyToken=null'.
at sts.FormWizard.Data.DBWebForm.GetOne(Guid guid)
at sts.Business.WebForm.GetWebForm(Guid guid)
at sts.Business.WebForm..ctor(Guid guid)
at sts.Business.WebForm.GetByModule(Module module)
at sts.FormWizard.Web.UI.FormWizardModule.LoadSettings()
at sts.FormWizard.Web.UI.FormWizardModule.OnInit(EventArgs e)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.AddedControl(Control control, Int32 index)
at System.Web.UI.ControlCollection.Add(Control child)
at mojoPortal.Web.UI.Pages.SiteHome.LoadPage()
at mojoPortal.Web.UI.Pages.SiteHome.Page_Load(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at mojoPortal.Web.mojoBasePage.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
2009-07-02 09:05:17,349 ERROR mojoPortal.Web.Global - 110.175.32.225-en-GB - /booking-accommodating-your-dog.aspx
System.TypeLoadException: Could not load type 'mojoPortal.Data.SqlParameterHelper' from assembly 'mojoPortal.Data, Version=1.0.3467.15823, Culture=neutral, PublicKeyToken=null'.
at sts.FormWizard.Data.DBWebForm.GetOne(Guid guid)
at sts.Business.WebForm.GetWebForm(Guid guid)
at sts.Business.WebForm..ctor(Guid guid)
at sts.Business.WebForm.GetByModule(Module module)
at sts.FormWizard.Web.UI.FormWizardModule.LoadSettings()
at sts.FormWizard.Web.UI.FormWizardModule.OnInit(EventArgs e)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.AddedControl(Control control, Int32 index)
at System.Web.UI.ControlCollection.Add(Control child)
at mojoPortal.Web.UI.Pages.SiteHome.LoadPage()
at mojoPortal.Web.UI.Pages.SiteHome.Page_Load(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at mojoPortal.Web.mojoBasePage.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

7/2/2009 8:11:44 AM
Joe Audette
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Re: Form Wizard Pro

Hi Chris,

You are using MySql right? The error indicates that you have the MS SQL version of the data layer for Form Wizard Pro. You need to install the dll for MySql, its in the /DataLayers/mysql folder in the Form Wizard Package.

Hope it helps,

Joe 

7/2/2009 8:20:30 AM
zChris
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Re: Form Wizard Pro

Doh - my mistake

10/15/2010 1:33:20 PM
classic
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Re: Form Wizard Pro

I am having problems installing Form Wizard Pro on my production Hosted site.

Copied the file to the wwwroot folder, and went to the mysite.com/Setup/Default.aspx page, runs

through the update process, but doesnt install the Form Wizard.

 

Asp.net hosting

Version 2.3.3.9 MSSQL

Thanks,

10/15/2010 1:44:36 PM
Joe Audette
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Re: Form Wizard Pro

Hi,

First problem is that Form Wizard Pro requires mojoPortal 2.3.4.5 or higher as indicated on the system requirements tab

http://www.mojoportal.com/form-wizard-pro-product.aspx

But really that would not prevent installation, it just will throw errors when you try to use it. When you say you copied the file, that does not sound right. You should unzip the package and then copy the contents of the wwwroot folder in the package into the root of your web site.

You should first upgrade to mojoPortal 2.3.5.4 and review release notes in our blog for versions between your current version and the newest one.

Hope it helps,

Joe

11/10/2010 3:43:09 PM
classic
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Re: Form Wizard Pro

Thanks Joe,

Got most of form wizard working now,

The only problem I have is the email isn't working.

My contact page form sends the emails, password recovery works, just cant seem to

get my new form email working.

mojoPortal Version 2.3.5.5 MSSQL
Operating System Microsoft Windows NT 6.0.6001 Service Pack 1
ASP.NET Info v2.0.50727 Running in Full Trust
Server Time Zone Pacific Standard Time
Server Local Time (GMT -8) 11/10/2010 1:42:15 PM

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