No success sending email using gmail smtp server

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4/11/2009 12:04:41 AM
alabatarseh
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No success sending email using gmail smtp server

I am having problems with sending emails either to notify users when a feedback is submitted or through using Contact Form.

I have web.config settings shown below. I have the same setting related to the SMTP server in my wiki, and it is working just fine.

I am using Windows server 2003, mojoPortal Version 2.2.9.6 MSSQL
 

<add key="DisableDotNetOpenMail" value="false" />
<add key="SMTPServer" value="smtp.gmail.com" />
<add key="SMTPRequiresAuthentication" value="true" />
<add key="SMTPUseSsl" value="true" />
<add key="SMTPPort" value="587" />
<add key="SMTPUser" value="******@gmail.com" />
<add key="SMTPPassword" value="********" />
<add key="SMTPTimeoutInMilliseconds" value="15000" />
<!-- leave this blank for ascii encoding -->
<add key="SmtpPreferredEncoding" value="" />


<system.net>
<mailSettings>
<smtp from="herohouseadmin@gmail.com">
<network host="smtp.gmail.com" port="587" password="*****" userName="******@gmail.com" />
</smtp>
</mailSettings>
</system.net>

I tried to alter the settings, but no luck.

I either see in the log error 504 Unrecognized authentication type (e.g. when setting DisableDotNetOpenMail to true)
Or I don't see any error in the log, but I don't receive any email.

 

2009-04-10 21:46:03,156 ERROR mojoPortal.Web.mojoBasePage - 67.170.13.87-en-US - /HHADV/progress.aspx
504 Unrecognized authentication type
2009-04-10 21:46:03,218 ERROR mojoPortal.Web.Global - 67.170.13.87-en-US - /HHADV/progress.aspx
504 Unrecognized authentication type


2009-04-10 21:52:26,906 ERROR mojoPortal.Web.mojoBasePage - 67.170.13.87-en-US - /HHADV/progress.aspx
504 Unrecognized authentication type
2009-04-10 21:52:26,906 ERROR mojoPortal.Web.Global - 67.170.13.87-en-US - /HHADV/progress.aspx
504 Unrecognized authentication type
 

 

4/12/2009 6:59:46 AM
Joe Audette
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Re: No success sending email using gmail smtp server

Hi,

Make sure that the "Email From Address" in Site Settings is the same as the email address used to send email in smtp settings. 

For gmail, set this to true:

<add key="DisableDotNetOpenMail" value="true" />

Hope it helps,

Joe

4/13/2009 1:56:37 AM
alabatarseh
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Re: No success sending email using gmail smtp server

Thanks for you help, but this is still not working for me. I tried what you suggested earlier, and I tried it again now, but no luck.

Any idea?

4/13/2009 4:57:51 AM
Joe Audette
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Re: No success sending email using gmail smtp server

I would  experiment with the SMTPUseSsl and see if it has any effect. You should also log in to your gmail account and verify the correct smtp settings there, maybe they use different ports in some parts of the world.

Make sure you put an email address to receive the email in the contact form settings.

Keep checking the mojoportal log after each experiment and see if an error is logged and if it changes at all.

Hope it helps,

Joe

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