File Manager

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9/20/2008 8:49:21 PM
davetroy
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File Manager

My site is hosted on goDaddy.  When I click the File Manager link in Administration Menu, it errors out.  When I click the browser back button and click the File Manager link again, it works (loads the file manager page).  I will need to get the error detail next time.

9/22/2008 6:33:36 AM
Joe Audette
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Re: File Manager

Go to Site Settings > System Log

Clear the log

Now go back to File Manager and cause the error.

Now go look in the log and post the error message.

Once we can see the error we may be able to help.

Best,

Joe

9/22/2008 6:59:21 PM
davetroy
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Re: File Manager

I am unable to replicate the error now (will keep an eye on it).  But now once in File Manager and I click on one of the folder buttons ie. skins, I get this error on error.htm but nothing is showing in the log.

We're sorry but a server error has occurred while trying to process your request.

The error has been logged and will be reviewed by our staff as soon as possible. It is possible that the error was just a momentary hiccup and you may wish to use the back button and try again or go back to the home page.
 

I wonder if the Data folder permissions got reset when I upgraded to 2.2.7.3

On a side note, to do an upgrade involved 30K plus pages upload! Wow!  Took forever with FileZilla.  I did Unleash It once before and remembered that didn't take as long.  Forgot to do it for this upgrade.  I work with source and svn even though I have not had the time to do any custom development.  Still learning the framework.

Thanks.

9/22/2008 7:32:36 PM
davetroy
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Re: File Manager

This is now in the log -

2008-09-22 13:41:54,971 [5] INFO mojoPortal.Web.Global [2008-09-22 13:41:55,002 [5] ERROR mojoPortal.Web.Global [2008-09-22 13:42:36,720 [1] ERROR mojoPortal.Business.SiteSettings [2008-09-22 13:43:16,766 [1] ERROR mojoPortal.Web.mojoBasePage [2008-09-22 13:43:17,001 [1] ERROR mojoPortal.Web.Global [2008-09-22 14:13:59,872 [5] INFO mojoPortal.Web.WebTaskManager [2008-09-22 14:13:59,997 [7] INFO mojoPortal.Web.WebTaskManager [2008-09-22 14:14:00,059 [7] INFO mojoPortal.Business.WebHelpers.IndexWriterTask [2008-09-22 14:14:00,075 [5] INFO mojoPortal.Business.WebHelpers.IndexWriterTask [2008-09-22 14:14:02,278 [7] INFO mojoPortal.Business.WebHelpers.IndexWriterTask [2008-09-22 14:14:15,090 [5] INFO mojoPortal.Web.WebTaskManager [2008-09-22 16:47:43,773 [1] ERROR mojoPortal.Web.mojoBasePage [2008-09-22 16:47:43,804 [1] ERROR mojoPortal.Web.Global [2008-09-22 16:48:12,850 [1] ERROR mojoPortal.Web.mojoBasePage [2008-09-22 16:48:12,866 [1] ERROR mojoPortal.Web.Global [2008-09-22 16:50:50,566 [5] ERROR mojoPortal.Web.mojoBasePage [2008-09-22 16:50:50,582 [5] ERROR mojoPortal.Web.Global [2008-09-22 16:52:59,251 [5] INFO mojoPortal.Web.Global [

9/23/2008 1:09:07 PM
Joe Audette
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Re: File Manager

There is no error detail in what you posted and some of what you posted is info not errors. Nothing in what you posted shows any connection with file manager. If you are still having trouble with file manager please follow my original instructions and then post the complete error.

Hope it helps,

Joe

9/24/2008 9:13:41 PM
davetroy
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Re: File Manager

Joe,

The File Manager works fine on my local machine but not on the production server (goDaddy shared hosting with medium trust).  Anything in the web.config I should check?  The Data folder and all sub folders and files have read/write permissions.

Thanks,

Dave

P.S.  I could never get anything meaningful generated in System Log.  Here's current content -

bal [2008-09-23 20:12:33,705 [7] ERROR mojoPortal.Web.mojoBasePage [2008-09-23 20:12:33,752 [7] ERROR mojoPortal.Web.Global [2008-09-23 20:14:59,484 [8] ERROR mojoPortal.Web.mojoBasePage [2008-09-23 20:14:59,515 [8] ERROR mojoPortal.Web.Global [2008-09-23 20:22:07,038 [8] ERROR mojoPortal.Web.mojoBasePage [2008-09-23 20:22:07,054 [8] ERROR mojoPortal.Web.Global [2008-09-23 20:32:01,985 [6] ERROR mojoPortal.Web.mojoBasePage [2008-09-23 20:32:02,001 [6] ERROR mojoPortal.Web.Global [2008-09-23 20:32:09,626 [6] ERROR mojoPortal.Web.mojoBasePage [2008-09-23 20:32:09,658 [6] ERROR mojoPortal.Web.Global [2008-09-23 20:32:16,565 [1] ERROR mojoPortal.Web.mojoBasePage [2008-09-23 20:32:16,580 [1] ERROR mojoPortal.Web.Global [2008-09-23 20:32:26,097 [1] ERROR mojoPortal.Web.mojoBasePage [2008-09-23 20:32:26,128 [1] ERROR mojoPortal.Web.Global [2008-09-23 20:33:31,308 [8] ERROR mojoPortal.Web.mojoBasePage [2008-09-23 20:33:31,339 [8] ERROR mojoPortal.Web.Global [2008-09-23 21:28:33,489 [6] INFO mojoPortal.Web.Global [2008-09-24 00:16:36,967 [1] INFO mojoPortal.Web.Global [2008-09-24 00:16:37,014 [1] ERROR mojoPortal.Web.Global [2008-09-24 00:16:39,170 [1] ERROR mojoPortal.Web.Global [2008-09-24 00:40:59,751 [7] INFO mojoPortal.Web.Global [2008-09-24 00:41:43,844 [1] INFO mojoPortal.Web.Global [2008-09-24 00:41:43,875 [1] ERROR mojoPortal.Web.Global [2008-09-24 05:23:18,801 [1] INFO mojoPortal.Web.Global [

9/25/2008 7:09:21 AM
Joe Audette
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Re: File Manager

Its very strange unless you are editing the log before posting, errors in my log have more detail about the error.

What I would do is look for this in Web.config:

<customErrors mode="RemoteOnly" defaultRedirect="Error.htm">
<error statusCode="404" redirect="~/PageNotFound.aspx" />
</customErrors>

and temporarily change from "RemoteOnly" to "Off"

Then try your File Manager and if an error happens it should show you the error instead of redirecting you to the generic error page.

See if you get a meaningful error message that way.

9/26/2008 6:27:14 PM
davetroy
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Re: File Manager

Joe -

This is a SecurityException error with NeatUpload and Medium Trust configuration.  Somehow my web.config file got messed up because I don't recall having an issue with File Manager before the upgrade to 2.2.7.3.

Dave

9/27/2008 1:24:11 PM
davetroy
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Re: File Manager

Joe -

If I comment all references to NeatUpload in the web.config and delete the dlls, I get an NeatUpload control not found error.  Which makes sense.  Should I be leaving certain settings in the web.config?  I thought I read the article where to comment all references to NeatUpload.  I did see a setting where to set UseNeatUpload to false.

Thanks,

Dave

9/27/2008 1:33:10 PM
Joe Audette
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Re: File Manager

Rename Web.config to Web.fulltrust.config and rename Web.mediumtrust.config to Web.config

Hope it helps,

Joe

9/27/2008 8:25:58 PM
davetroy
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Re: File Manager

OK Joe.  I renamed web.config to web.fulltrust.config and renamed web.mediumtrust.config to web.config.  No changes made.

Here's the error -

[SecurityException: Request for the permission of type 'System.Security.Permissions.EnvironmentPermission, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' failed.]
System.Security.CodeAccessSecurityEngine.Check(Object demand, StackCrawlMark& stackMark, Boolean isPermSet) +0
System.Security.CodeAccessPermission.Demand() +59
System.IO.Path.GetTempPath() +54
Brettle.Web.NeatUpload.FilesystemUploadStorageProvider.GetDefaultTempDirectory() +247
Brettle.Web.NeatUpload.FilesystemUploadStorageProvider.GetTempDirectory(NameValueCollection attrs) +387
Brettle.Web.NeatUpload.FilesystemUploadStorageProvider.Initialize(String providerName, NameValueCollection attrs) +24
Brettle.Web.NeatUpload.UploadStorage.get_LastResortProvider() +102
Brettle.Web.NeatUpload.UploadStorage.get_Provider() +16
Brettle.Web.NeatUpload.InputFile.get_StorageConfig() +186
Brettle.Web.NeatUpload.InputFile.Render(HtmlTextWriter writer) +147
System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +25
System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +121
System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +22
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +199
System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +20
System.Web.UI.WebControls.WebControl.RenderContents(HtmlTextWriter writer) +7
System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer) +29
System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +25
System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +121
System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +22
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +199
System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +20
System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) +29
System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +25
System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +121
System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +22
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +199
System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +20
System.Web.UI.HtmlControls.HtmlTableRow.RenderChildren(HtmlTextWriter writer) +47
System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) +29
System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +25
System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +121
System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +22
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +199
System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +20
System.Web.UI.HtmlControls.HtmlTable.RenderChildren(HtmlTextWriter writer) +47
System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) +29
System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +25
System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +121
System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +22
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +199
System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +20
System.Web.UI.WebControls.WebControl.RenderContents(HtmlTextWriter writer) +7
System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer) +29
System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +25
System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +121
System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +22
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +199
System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +20
System.Web.UI.WebControls.WebControl.RenderContents(HtmlTextWriter writer) +7
System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer) +29
System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +25
System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +121
System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +22
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +199
System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +20
System.Web.UI.Control.Render(HtmlTextWriter writer) +7
System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +25
System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +121
System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +22
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +199
System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +20
System.Web.UI.WebControls.WebControl.RenderContents(HtmlTextWriter writer) +7
System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer) +29
System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +25
System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +121
System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +22
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +199
System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +20
System.Web.UI.HtmlControls.HtmlForm.RenderChildren(HtmlTextWriter writer) +59
System.Web.UI.HtmlControls.HtmlForm.Render(HtmlTextWriter output) +68
System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +25
System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +121
System.Web.UI.HtmlControls.HtmlForm.RenderControl(HtmlTextWriter writer) +37
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +199
System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +20
System.Web.UI.Control.Render(HtmlTextWriter writer) +7
System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +25
System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +121
System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +22
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +199
System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +20
System.Web.UI.Page.Render(HtmlTextWriter writer) +26
mojoPortal.Web.mojoBasePage.Render(HtmlTextWriter writer) +67
System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +25
System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +121
System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +22
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +7350
System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +213
System.Web.UI.Page.ProcessRequest() +86
System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context) +18
System.Web.UI.Page.ProcessRequest(HttpContext context) +49
ASP.admin_filemanager_aspx.ProcessRequest(HttpContext context) +4
System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +358
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +64

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