Shared Files Give Error

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3/10/2014 6:28:52 AM
Dominique
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Shared Files Give Error

HI Joe,

I upgraded to version 2.3.9.9 on Windows and MSSQL and everything works fine.

There is a Shared Files module which I have given access only to specific users and it worked fine before, but now gives this error when I try to even open a folder in the structure.

Sys.WebForms.PageRequestManagerServerErrorException: Sys.WebForms.PageRequestManagerServerErrorException: An unknown error occurred while processing the request on the server. The status code returned from the server was: 500 @ http://mydomain.org/ScriptResource.axd?d=O0IHNDgS4maWhhS91q-QOSJwtR8rMFjD0cmLoR7AzHID6POdhFc1PZ-0zL8SLt35AJ8NiCl2oiiFr9Gqy75pnOB3TPO1z4L1sI7TikK7JjRYzhxXdhH-p7jJ6dnML4cPBFt1wXWv4slOheQKPGySfKOBA4HLjSI9XfPcLddMLy5apCJMPxRPxPWnSNCQeXVF8u_yCTNwbF8bt2IPNi2wv4fpIKizHbIyYOsDuo7BcJHGGQ7T4wg58WenL3K6XtSB4zvg6F6Xy-GEh-wVCTdMf_2dIK7XQtNvHVvJSlbGrVID7whiOwWk2QHpkXwGX8ibkTYC9tqvUza2-RF2s0FVeWvADOEvo1UeVZIg_QNRfennW3vg6eep5sgtG7_FQLQohabsTkKxwbV6iYBIXx31qfp5mnwNDX9R4ZWtjM9im4KSWG92zh5iJjwyFk6V1vq9RWRxnA2:33

The error log shows this:

System.FormatException: Unrecognized Guid format.
   at System.Guid.GuidResult.SetFailure(ParseFailureKind failure, String failureMessageID, Object failureMessageFormatArgument, String failureArgumentName, Exception innerException)
   at System.Guid.TryParseGuid(String g, GuidStyles flags, GuidResult& result)
   at System.Guid..ctor(String g)
   at mojoPortal.Business.SharedFileFolder.LoadListFromReader(IDataReader reader)
   at mojoPortal.Web.SharedFilesUI.SharedFilesModule.BindData()
   at mojoPortal.Web.SharedFilesUI.SharedFilesModule.dgFile_RowCommand(Object sender, GridViewCommandEventArgs e)
   at System.Web.UI.WebControls.GridView.OnRowCommand(GridViewCommandEventArgs e)
   at System.Web.UI.WebControls.GridView.HandleEvent(EventArgs e, Boolean causesValidation, String validationGroup)
   at System.Web.UI.WebControls.GridView.OnBubbleEvent(Object source, EventArgs e)
   at System.Web.UI.Control.RaiseBubbleEvent(Object source, EventArgs args)
   at System.Web.UI.WebControls.GridViewRow.OnBubbleEvent(Object source, EventArgs e)
   at System.Web.UI.Control.RaiseBubbleEvent(Object source, EventArgs args)
   at System.Web.UI.WebControls.Button.OnCommand(CommandEventArgs e)
   at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument)
   at System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument)
   at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)
   at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

What could be the problem here?

3/11/2014 11:32:15 AM
Joe Audette
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Re: Shared Files Give Error

Hi,

I would look in the database table mp_SharedFileFolders, make sure there are no rows where any of the guid columns are null, ie ModuleGuid, FolderGuid, ParentGuid. If any parentguids are null change then to empty guid '00000000-0000-0000-0000-000000000000'

Hope that helps,

Joe

3/11/2014 10:38:32 PM
Dominique
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Re: Shared Files Give Error

Brilliant!! That was it. I wonder how that happened. There were two rows that had null values. Now it's fine.

Thanks a million.

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