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Woo-hoo! We went live with mojoPortal! Bye-bye DNN, and good riddance! http://www.cvacoop.com.
Sign-in user name or e-mail address is case sensitive. If any letter in the user name or e-mail address does not match the case used when the account was created, then sign-in fails.
Our company's general policy on account creation is to set cases on the e-mail like this: First.Last@company.com. And accordingly, our users tend to mix up the cases when they enter their e-mail addresses in various places. So we are getting calls and e-mails that users can't sign in.
Password, of course, should be case-sensitive. But not the user name or e-mail used.
To see this, click the link at the top, then go to Sign-In. Try changing the case of any letter in the e-mail.
Hi,
Thanks for the bug report. I agree when using email for login the case entered by the user should not matter. I will fix this before the next release of mojoPortal.
Congrats on launching your new site!
Best,
Joe
In the mean time, if you can edit the pgsql stored procedure mp_users_selectbyemail you could update it to lower the input param and compare to the loweredemail field instead of the email field to solve the problem.
Thanks, Joe. I added the lower(value) function to the e-mail field and e-mail input as you said.
Works great.