Site search not working

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6/19/2013 1:11:00 PM
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Total Posts 6

Site search not working

Hello all,

My site search appears to not be functioning. Every time I try to search for something I get the "The Search Index for the site is currently being built. Please wait a few minutes and try your search again" message. The /index folder remains empty, however. The log seems to indicate that it is running:

14:05:56,403 INFO (null) - (null) - (null) - mojoPortal.Business.WebHelpers.IndexHelper - Rebuilding Search index.
14:05:56,404 INFO (null) - (null) - (null) - mojoPortal.Business.WebHelpers.IndexHelper - Finished indexing main features.
14:05:56,405 INFO (null) - (null) - (null) - mojoPortal.Business.WebHelpers.IndexHelper - Finished indexing Forums.
14:06:01,410 INFO (null) - (null) - (null) - mojoPortal.Web.WebTaskManager - deserialized WebTaskManager task
14:06:01,411 INFO 10.30.10.1 - en-US - /SearchResults.aspx?q=news - mojoPortal.Web.WebTaskManager - Queued WebTaskManager on a new thread
14:06:01,515 INFO (null) - (null) - (null) - mojoPortal.Business.WebHelpers.IndexWriterTask - deserialized IndexWriterTask task
14:06:01,516 INFO (null) - (null) - (null) - mojoPortal.Business.WebHelpers.IndexWriterTask - Queued IndexWriterTask on a new thread
14:06:51,637 INFO (null) - (null) - (null) - mojoPortal.Business.WebHelpers.IndexWriterTask - started IndexWriterTask task
14:07:01,540 INFO (null) - (null) - (null) - mojoPortal.Web.WebTaskManager - started WebTaskManager task

Here are my other details:

mojoPortal - Version 2.3.9.3 MSSQL
Operating System - Microsoft Windows NT 6.0.6002 Service Pack 2
ASP.NET Info - v4.0.30319 Running in Full Trust

Thanks!

6/19/2013 1:31:21 PM
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Total Posts 18439

Re: Site search not working

Typically no files in the index folder means it cannot write them, ie the user that is the identity on the app pool must have full control over that folder.

However if you are using multiple web nodes and a load balancer there can be additional concerns. You should probably read Implementation Considerations for Web Farms. You may not have good luck with our internal search engine in your environment (since it does not claim to support multiple processes accessing the index) and may be better off using google or bing for site search.

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