Web store currency crisis (what crisis)

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11/4/2011 6:44:13 PM
Crispin
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Web store currency crisis (what crisis)

Hi Joe

Having my first play with the store (after successfully converting a SQL CE site to SQL Server)...

I'm getting the hang of it, but I'm in the UK and it's making me publish my prices in Euros - a currency that may not even exist by the end of next week.

I know it's only the symbol, but is there any way to switch it to GBP "£"?

PS a question - any way to re-order products in the store?

 

 

 

11/4/2011 6:56:13 PM
Crispin
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Re: Web store currency crisis (what crisis)

Aaagh I've just found "Currency administration" in the admin menu. Ignore me!

Except the question about how to re-order products in the store...?

11/5/2011 7:45:50 AM
Joe Audette
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Re: Web store currency crisis (what crisis)

Hi Crispin,

There is a setting in feature instance settings for WebStore to group the product list either by products like the store on this site or by offers like the store on the demo site where we have mp3s on sale as an album (offer).

Both products and offers have a setting for Primary Sort Rank and Secondary sort rank. Items are sorted first by primary then by secondary. By adjusting those numbers you can move offers and/or products up and down in the list.

Hope that helps,

Joe

11/5/2011 10:01:26 AM
Crispin
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Re: Web store currency crisis (what crisis)

Thanks - I had overlooked those settings - perfect.

Another q though... I'm using PayPal Standard, and all is working fine, but I'm puzzled by one thing. When the user hits the "check out with PayPal" button, they arrive at a page with all the correct order details, but at the top left of the page in large header text is my own email address, as if this is the store name. It's in here:

<div class="" id="stdpage"><div id="header"><h1 class="confidential">myemail@address.com...

And near the bottom of the page it has a submit button saying "cancel and return to "... my email address again.

Where is this coming from?  It's not my store name as config'd in mojo. However it is the "owner email". I tried changing that to no avail. It is also the "Sales email" and "support email" but those should surely not display like this.

It is also the email address that I use to login to my PayPal account, but not what I have configured to appear on invoices or anything. 

??

11/5/2011 10:11:13 AM
Joe Audette
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Re: Web store currency crisis (what crisis)

Probably need to login to PayPal and look around in the settings for a place to put a business name.

Hope that helps,

Joe

11/5/2011 11:51:39 AM
Crispin
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Re: Web store currency crisis (what crisis)

Have tried that - baffled - can't find anything relevant. I've even given PayPal a different primary email address yet it still shows my personal email address as if it were my store name.  The only place this features in my PayPal account is as the email address I log in with.

Anyway I just wanted to be sure that mojoPortal was not passing this through. I need to talk to PayPal tech support.

Later... have just peeped at the page source of my shopping cart and I find this mark-up below, which seems to be sending the business name to PayPal from mojoPortal (I've obscured the account details).

<div class="settingrow">
                <input type="image" name="ctl00$mainContent$btnPayPal" id="ctl00_mainContent_btnPayPal" src="https://www.paypal.com/en_US/i/btn/btn_xpressCheckout.gif" alt="Checkout with PayPal" onclick="javascript:WebForm_DoPostBackWithOptions(new WebForm_PostBackOptions(&quot;ctl00$mainContent$btnPayPal&quot;, &quot;&quot;, false, &quot;&quot;, &quot;https://www.paypal.com/cgi-bin/webscr&quot;, false, false))" />
                    <br />
                    <span id="ctl00_mainContent_lblMessage" class="txterror"></span>
                <input type='hidden' name='cmd' value='_cart' /> <input type='hidden' name='upload' value='1' /> <input type='hidden' name='business' value='myname@myisp.com' /> <input type='hidden' name='currency_code' value='GBP' /> <input type='hidden' name='custom' value='xxx' /> <input type='hidden' name='item_name_1' value='Pen y Fan Race only' /> <input type='hidden' name='item_number_1' value='xxx' /> <input type='hidden' name='quantity_1' value='1' /> <input type='hidden' name='amount_1' value='4.00' /> <input type='hidden' name='return' value='http://www.mywebsite.org.uk/Services/PayPalPDTHandler.aspx' /> <input type='hidden' name='cancel_return' value='http://www .sdsdgsgrsg mywebsite.org.uk/enter' /> <input type='hidden' name='notify_url' value='http://www.rgrgsrgg.org.uk/Services/PayPalIPNHandler.aspx' />
            </div>

Where is this business value coming from?  In mojo my store name is "Brecon Fans Races on-line entry".

And even later... I see this value is coming from my config setting:

<add key="Site1-PayPalStandardProductionEmail" value="" />

and that this is a required html variable.  Back to PayPal tech support. I suspect it is because my PayPal account is "individual" and not a business account.

11/6/2011 7:08:14 AM
Joe Audette
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Re: Web store currency crisis (what crisis)

I think PayPal has different accounts for business or personal. I know I already had a personal PayPal account but when I setup my store I created a new one for my business. When I log into PayPal and click "Profile" there is a section for Business Information where I have my business name. Maybe they don't have that for personal accounts.

I don't "think" we are passing the business name to PayPal, though I'm not 100% sure without checking the code, but if we are passing it we would be getting it from Store Settings under the WebStore administration menu, so you can try putting your business name there (I have my business name there), but if that doesn't work look into getting a business account at PayPal.

Hope that helps,

Joe

11/6/2011 11:37:53 AM
Crispin
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Re: Web store currency crisis (what crisis)

Hi Joe

All sorted out now, with the help of PayPal "Merchant Technical Support" who responded quickly and helpfully. So I'll spell it out here in case anyone else hits this. My account was what they call "Premier", which I believe is the default if you sign up as an individual. If you have a Premier account, and you set up PayPal Standard, then your login email address appears as the heading (store name) on the checkout page. To prevent this, I needed to upgrade to a Business account, which allows a business name to be specified. This upgrade is free, and simply involves filling in a form. One of the sub-types of the business account is "individual"!

The way to upgrade is fairly buried and even PayPal tech support gave me incorrect instructions on how to find it.... login to PayPal > under My Account pull down the Profile sub-menu > aaagh my menus have all changed now that I have upgraded. Anyway furtle around in the pages that come off your Profile menu for anything to do with business until you see an "Upgrade" button at bottom of the screen, and use it!

hth

 

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