Very strange menu/page name error

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4/25/2011 9:36:13 AM
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Very strange menu/page name error

I have a customer site where the customer changed the name of the page and its url. Even though the url points correctly when you hover the link, it still tries to go to the old URL. Please let me know how I can fix this. I have tried renaming the url, but unless I rename to what it wants to go to (departments.aspx) it's always broken.

Please see the error here on the link for "Government" in the top navigation: http://saludacountysc.preview.vc3.com/

Thanks for any help.

Tim

4/25/2011 9:41:49 AM
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Re: Very strange menu/page name error

Hi Tim,

When page names/urls are changed we automatically create a 301 redirect from the old url to the new one, but problems can occur if you then try to change it back because it will not create a circular redirect as that would put the web browser in a redirect loop.

You can fix it by checking the Administration > Advanced Tools > 301 Redirect Manager for any 301 redirect that you don't want, and you can also check the friendly url for the page under Administration > Advanced Tools > Url Manager

See also 301 Redirects

Hope that helps,

Joe

4/25/2011 9:50:33 AM
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Re: Very strange menu/page name error

Makes perfect sense. Thank you , Joe!

Tim

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