Contact Form - no email received version 2.3.6.1 .net 4.0 (multiple sites)

Post here for help with installing or upgrading mojoPortal pre-compiled release packages. When posting in this forum, please provide all relevant details. You may also want to review the installation or upgrading documentation.

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Post here for help with installation of mojoPortal pre-compiled release packages

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

  • What operating system were you running when the bug appeared?
  • What database platform is your site using?
  • What version of mojoPortal are you running?
  • What version of .NET do you use?
  • What steps are necessary to reproduce the issue? Compare expected results vs actual results.

You may also want to review the installation or upgrading documentation.

If you have questions about using the source code or working with mojoPortal in Visual Studio, please post in the Developer forum.

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1/29/2011 4:13:03 PM
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Contact Form - no email received version 2.3.6.1 .net 4.0 (multiple sites)

Joe,

I need your help again.

I just upgraded my site to the latest version of mojoportal since I moved to a new web host. I've verified my email settings in both my user.config and web.config (system.net settings). I've enabled and verified the mail settings from the mail settings tab.

My installation correctly sends email from site 1 (root portal) contact form but does not correctly send email from site 2 (secondary portal) contact form.

I have verified that I can receive email to support@ntunedev.com and support@lazy-admin.com (alias to support@ntunedev.com) from my gmail account.

....I tried to add user/web.config files here but the forum said it was too large.

1/29/2011 9:03:27 PM
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Total Posts 2172

Re: Contact Form - no email received version 2.3.6.1 .net 4.0 (multiple sites)

Hi,

Make sure you have the email address set in the Site Settings for the second site. I've made this mistake too many times to count.

HTH,
Joe D.

1/30/2011 12:49:00 AM
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Total Posts 25

Re: Contact Form - no email received version 2.3.6.1 .net 4.0 (multiple sites)

Actually this is going to sound stupid but I had the site settings - mail settings right for each site, but the contact form module itself also has a mail field that needs to be set for where it receives. Once I set that everything worked as expected.

Thanks

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