Captcha not generating in prod environment

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12/23/2010 10:26:57 AM

syed.iddi

Total Posts 12

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Captcha not generating in prod environment

Hi,

Users are unable to see the captcha image in the production site, when looked into the error log, the following exception was thrown,

2010-12-23 07:30:35,236 ERROR mojoPortal.Web.Global - 122.164.75.246-en-IN - /CaptchaImage.ashx?spec=pVCiaPeH7ZapecSsYJhBviFp7M%2f2SOxdDsdex7SXcd5ijphCbpmGp0q560PqNP6U
System.Web.HttpException (0x80004005): The file '/CaptchaImage.ashx' does not exist.
at System.Web.UI.Util.CheckVirtualFileExists(VirtualPath virtualPath)
at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate)
at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate)
at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean ensureIsUpToDate)
at System.Web.UI.SimpleHandlerFactory.System.Web.IHttpHandlerFactory2.GetHandler(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath)
at System.Web.UI.SimpleHandlerFactory.GetHandler(HttpContext context, String requestType, String virtualPath, String path)
at System.Web.HttpApplication.MaterializeHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
2010-12-23 07:30:35,782 ERROR mojoPortal.Web.Global - 122.164.75.246-en-IN - /Data/Sites/1/skins/styleshout-refresh/csshandler.ashx?skin=styleshout-refresh
System.Web.HttpException (0x80004005): The file '/Data/Sites/1/skins/styleshout-refresh/csshandler.ashx' does not exist.
at System.Web.UI.Util.CheckVirtualFileExists(VirtualPath virtualPath)
at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate)
at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate)
at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean ensureIsUpToDate)
at System.Web.UI.SimpleHandlerFactory.System.Web.IHttpHandlerFactory2.GetHandler(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath)
at System.Web.UI.SimpleHandlerFactory.GetHandler(HttpContext context, String requestType, String virtualPath, String path)
at System.Web.HttpApplication.MaterializeHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
2010-12-23 07:30:54,752 ERROR mojoPortal.Web.Global - 122.164.75.246-en-IN - /Data/Sites/1/skins/styleshout-refresh/csshandler.ashx?skin=styleshout-refresh
System.Web.HttpException (0x80004005): The file '/Data/Sites/1/skins/styleshout-refresh/csshandler.ashx' does not exist.
at System.Web.UI.Util.CheckVirtualFileExists(VirtualPath virtualPath)
at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate)
at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate)
at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean ensureIsUpToDate)
at System.Web.UI.SimpleHandlerFactory.System.Web.IHttpHandlerFactory2.GetHandler(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath)
at System.Web.UI.SimpleHandlerFactory.GetHandler(HttpContext context, String requestType, String virtualPath, String path)
at System.Web.HttpApplication.MaterializeHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

In the development environment, the code works as expected.

Is that anything to do with configuration?

Thanks,

Syed

12/24/2010 8:25:03 AM

Joe Audette

Total Posts 18439

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Re: Captcha not generating in prod environment

Hi,

It sounds like the .ashx extension is not properly registered on the web server.

Also I can tell from the paths in your errors you are using a very old version of mojoPortal, it would be better to use the latest version.

Hope it helps,

Joe

12/25/2010 5:38:58 AM

syed.iddi

Total Posts 12

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Re: Captcha not generating in prod environment

Thanks Joe.

It solved the problem.

Regards,

Syed

1/14/2011 12:24:38 PM

dzenb

Total Posts 3

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This is problem

Confirm , it is issue on production with new version

2011-01-14 10:22:09,124 ERROR mojoPortal.Web.Global - 209.202.115.133-en-US - /CaptchaImage.ashx?spec=5JdgfjLYYLJPxgpLVobeWJt64RRxUBrabgAxoDoYEKoGM7IDaOMVULRwuKvtRdrH
System.Web.HttpException: The file '/CaptchaImage.ashx' does not exist.
at System.Web.UI.Util.CheckVirtualFileExists(VirtualPath virtualPath)
at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
at System.Web.UI.SimpleHandlerFactory.System.Web.IHttpHandlerFactory2.GetHandler(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath)
at System.Web.UI.SimpleHandlerFactory.GetHandler(HttpContext context, String requestType, String virtualPath, String path)
at System.Web.HttpApplication.MaterializeHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
2011-01-14 10:22:09,405 ERROR mojoPortal.Web.Global - 209.202.115.133-en-US - /CaptchaImage.ashx?spec=5JdgfjLYYLJPxgpLVobeWJt64RRxUBrabgAxoDoYEKoGM7IDaOMVULRwuKvtRdrH
System.Web.HttpException: The file '/CaptchaImage.ashx' does not exist.
at System.Web.UI.Util.CheckVirtualFileExists(VirtualPath virtualPath)
at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
at System.Web.UI.SimpleHandlerFactory.System.Web.IHttpHandlerFactory2.GetHandler(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath)
at System.Web.UI.SimpleHandlerFactory.GetHandler(HttpContext context, String requestType, String virtualPath, String path)
at System.Web.HttpApplication.MaterializeHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
2011-01-14 10:22:09,623 ERROR mojoPortal.Web.Global - 209.202.115.133-en-US - /Data/Sites/1/skins/mitchinson-earthy-alt1/csshandler.ashx?skin=mitchinson-earthy-alt1
System.Web.HttpException: The file '/Data/Sites/1/skins/mitchinson-earthy-alt1/csshandler.ashx' does not exist.
at System.Web.UI.Util.CheckVirtualFileExists(VirtualPath virtualPath)
at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
at System.Web.UI.SimpleHandlerFactory.System.Web.IHttpHandlerFactory2.GetHandler(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath)
at System.Web.UI.SimpleHandlerFactory.GetHandler(HttpContext context, String requestType, String virtualPath, String path)
at System.Web.HttpApplication.MaterializeHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

1/14/2011 2:52:21 PM

Joe Audette

Total Posts 18439

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Re: Captcha not generating in prod environment

Hi,

you either have the wrong version of .NET configured for your site or the .ashx extension is not correctly registered for .NET on your server.

Hope it helps,

Joe

1/14/2011 7:53:27 PM

syed.iddi

Total Posts 12

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Re: Captcha not generating in prod environment

Thanks Joe.

The problem got resolved when I uploaded the latest version

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