Site Analytics Pro Error

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12/7/2010 3:10:09 PM
Hurricane Hunia
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Site Analytics Pro Error

Hi Joe

I purchased the in site analytics pro and after setting it up everything worked fine, but its now erroring out, it looks from the error its probably resulting from me changing the machine key as advised by the new security advisor. Are you able to shed any light on this?

Thanks

Hurricane (error below)

2010-12-08 09:58:18,828 ERROR mojoPortal.Web.Global - 60.234.228.247-en-US - /Analytics/Default.aspx
System.Web.HttpException (0x80004005): Unable to validate data.
at System.Web.Configuration.MachineKeySection.EncryptOrDecryptData(Boolean fEncrypt, Byte[] buf, Byte[] modifier, Int32 start, Int32 length, Boolean useValidationSymAlgo, Boolean useLegacyMode, IVType ivType, Boolean signData)
at System.Web.Security.MembershipAdapter.EncryptOrDecryptData(Boolean encrypt, Byte[] buffer, Boolean useLegacyMode)
at System.Web.Security.MembershipProvider.DecryptPassword(Byte[] encodedPassword)
at mojoPortal.Web.mojoMembershipProvider.UnencodePassword(String pass, MembershipPasswordFormat passwordFormat)
at mojoPortal.Web.SiteUtils.Decrypt(String encrypted)
at sts.Analytics.UI.AnalyticSettings.LoadSettings(SiteSettings siteSettings)
at sts.Analytics.UI.AnalyticSettings..ctor()
at sts.Analytics.UI.AnalyticsHome.LoadSettings()
at sts.Analytics.UI.AnalyticsHome.Page_Load(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
 

12/7/2010 3:21:41 PM
Joe Audette
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Re: Site Analytics Pro Error

Hi Hurricane,

Yes we encrypt the credentials for google analytics using the same encryption as is used for passwords, so after changing the key it cannot decrypt it. You can fix it by first clearing the values from the db like this:

UPDATE mp_SiteSettingsEx
SET KeyValue = ''
WHERE KeyName = 'GoogleAnalyticsEmail'

UPDATE mp_SiteSettingsEx
SET KeyValue = ''
WHERE KeyName = 'GoogleAnalyticsPassword'

If there is more than one site you should add AND SiteID = x to the where clause of each statement, replacing x with your site id.

then touch Web.config to clear the cache, then re-configure your analytics account settings so it will encrypt them with the new machine key.

Hope it helps,

Joe

 

12/7/2010 3:55:54 PM
Hurricane Hunia
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Re: Site Analytics Pro Error

Hey Jo that did the trick thanks, looks great, whole system is awesome actually, gotta buy the form wizard pro now.

Hurricane

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