Pages redirecting seemingly without reason

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11/5/2010 7:27:56 PM
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Pages redirecting seemingly without reason

Hi everyone.  I'm a newbie to MojoPortal, but totally wild about it.  Being a .NET developer, and most well-versed with Kentico, I've been looking for a CMS that I could use to support my mostly non-profit clients, and MojoPortal is it!

I'm setting up a few sites right now.  My first one is pretty simple. I have several pages created, and most are working fine.  However, two of them are redirecting to a third page.  The two problem pages have special content on them:  one has a blog, and the other has a content item and a contact form.  One of the working page does have a slideshow, so it's not that the two problem pages are the only ones with special content.

I've double-checked the "Url" property of each page, and they're all set to unique values (i.e. they're not set to the page they're redirecting to).  Where else would I look to see why only these two pages are redirecting to another one?  Many, many thanks for any pointers!

Erik

11/5/2010 8:53:03 PM
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Re: Pages redirecting seemingly without reason

Hi Erik,

Look at Administration Menu-> Advanced Tools->Redirect Manager, may be there is a redirection for one of your paes.

Hop Helps,

Asad

11/6/2010 7:04:23 AM
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Re: Pages redirecting seemingly without reason

Thanks for the tip, Asad.  There are no 301 redirects set up, and nothing under the Url Manager, either, except an entry for "home.aspx", which is not related to either of the two pages that redirect, and isn't the one to which they redirect.

I also checked the Event Log and nothing appears there.  I also triple-checked the page settings, and they all are set to individual titles, and have their own Urls.  Very odd - I'm stuck!

Erik

11/6/2010 7:08:59 AM
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Re: Pages redirecting seemingly without reason

Can I see your your site?

11/6/2010 8:42:15 AM
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Re: Pages redirecting seemingly without reason

Please email me offline for site info - I appreciate the help!  Erik@bertpc.com

Erik

11/7/2010 5:19:03 AM
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Re: Pages redirecting seemingly without reason

Hi Erik,

Based on what you have said about there not being any 301 redirects in mojoPortal, I can only conclude that it is not mojoPortal doing the redirect. Maybe there is something installed in IIS like the url rewrite module that is doing the redirect before it ever gets to mojoPortal.

There should be urls for each of your mojoPortal pages in Url Manager. If they are missing then the expected result would be a 404 page not found error. The fact that you are not having a 404 is more evidence that something else is intercepting the requests for these urls before it ever gets to mojoPortal.

Hope it helps,

Joe

11/7/2010 6:33:32 AM
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Re: Pages redirecting seemingly without reason

Thanks very much for the insight, Joe.  I checked the Url Manager and could not see any issues there - I have several pages created, all map to their own IDs, and none map to anything otherwise special.

However, I rechecked the 301 Redirect manager and found that entries were indeed in there.  I'm just not sure how I missed them.  I removed them and we're fine now.

This is strange, though - I honestly did not add those 301 entries.  Under what circumstances would entries get added automatically?  I could see this happening if you change the Url for a page; I'm just quite sure I didn't completely change the Url for the two pages that were redirecting.

I'm going to set up a brand new site and do some testing to try and troubleshoot this further.  I'm set with the site in question, in any case.  Many thanks for the help, Asad and Joe.

Erik

11/8/2010 9:34:37 AM
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Re: Pages redirecting seemingly without reason

Hi Erik,

What happens is that if you change the title of a page and/or it's url, then the 301 redirect is created automatically from the old url to the new url to help with SEO since most users typically don't know about such things. So we err on the side of helping the user proactively but occasionally it does lead to unintended redirects that need to be deleted form the 301 Redirect Manager, ie when you decide to re-use the previous url for a different page.

Best,

Joe

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