Internal server error 500 after installing Event Calendar Pro

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1/26/2010 10:31:56 AM
Jan
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Internal server error 500 after installing Event Calendar Pro

Hi,

I just bought Event Calendar Pro and installed it following InstallationInstructions.txt (copied everything from wwwroot to my root, touched web.config and went to /Setup/Default.aspx).

Now the site is completly broken and only shows "Internal server error 500".

I set customerrors to "off" in web.config hoping to get some more clues about what is going wrong but that does not seem to help.

The site worked perfectly fine before installing Event Calendar Pro.

I am using W2008 with FX 3.5, SQL 2008 Web Edition an mojo from mojoportal-2-3-3-0-mssql-deploymentfiles.zip.

Please help,

Jan.

1/26/2010 10:42:17 AM
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Re: Internal server error 500 after installing Event Calendar Pro

Hi Jan,

In order to diagnose it we need to find out what error happened.

Usually if a problem is so bad that it cannot show the error by setting custom errors off, I suspect something corrupt about the Web.config file itself. Perhaps in touching the file something got messed up. I have seen cases where xml files and config files can get corrupted during ftp.

If you have direct access on the machine please check the application log for error details.

You may also check the mojoportal log by downloading the file /Data/currentlog.config

Newest errors will be at the bottom. Please post any errors that look relevant but please do not post a giant amount of text from your log.

I would also make sure you have SP1 installed for .NET 3.5.

Hope it helps,

Joe

1/26/2010 10:52:08 AM
Jan
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Total Posts 11

Re: Internal server error 500 after installing Event Calendar Pro

Hi Joe,

I feel so stupid, that must have been it.
After re-uploading the web.config and going to /Setup/Default.aspx everything is working fine.

Thanks,

Jan.

1/26/2010 11:19:17 AM
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Total Posts 18439

Re: Internal server error 500 after installing Event Calendar Pro

Hi Jan,

Glad its working!

Many thanks also for the beers!

Cheers,

Joe

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