Error during new registeration

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1/25/2010 9:35:08 AM
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Error during new registeration

Dear Joe,

I recently updated to the newest version of mojoPortal. Evrything seems to be ok. I enounter a small problem when some new user register on the site. The problem, is he is able to register and click on the create account button. Once he clicks on the create account button, he gets the welcome message and there is button named continue. When u click on it, we get a error message. I hope i have managed to explain clearly.

Thanks in advance Joe

1/25/2010 9:42:13 AM
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Re: Error during new registeration

Hi,

Look in the log Administration > System Log

Newest errors are at the bottom, try to find the related error, don't post your whole log.

Ideally, clear the log, then cause the error and then see what the error is.

Hope it helps,

Joe

1/27/2010 4:42:11 AM
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Total Posts 13

Re: Error during new registeration

Dear Joe, This is the error in the system log.

2010-01-27 04:40:57,622 ERROR mojoPortal.Web.mojoBasePage - 86.96.226.84-en-US - /Secure/UserProfile.aspx
System.NullReferenceException: Object reference not set to an instance of an object.
at mojoPortal.Web.WindowsLiveMessenger.get_NonDelegatedSignUpUrl()
at mojoPortal.Web.UI.Pages.UserProfile.PopulateControls()
at mojoPortal.Web.UI.Pages.UserProfile.Page_Load(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at mojoPortal.Web.mojoBasePage.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
2010-01-27 04:40:57,826 ERROR mojoPortal.Web.Global - 86.96.226.84-en-US - /Secure/UserProfile.aspx
System.NullReferenceException: Object reference not set to an instance of an object.
at mojoPortal.Web.WindowsLiveMessenger.get_NonDelegatedSignUpUrl()
at mojoPortal.Web.UI.Pages.UserProfile.PopulateControls()
at mojoPortal.Web.UI.Pages.UserProfile.Page_Load(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at mojoPortal.Web.mojoBasePage.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
 

Thanks in advance

1/28/2010 2:04:34 PM
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Total Posts 18439

Re: Error during new registeration

Hi,

Do you have a Windows Live Application ID and Key entered in your site settings as indicated in this article about using Windows Live?

Best,

Joe

1/29/2010 8:06:38 AM
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Total Posts 13

Re: Error during new registeration

Thanks very much joe. you were spot on. I had entered some thing in the Windows ID key box in the settings page. I removed it and it seems ok now. Thanks always for your timely help :)

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