Data/Sites/1/ folder is not writable

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11/22/2009 8:15:51 AM
newbie_i
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Data/Sites/1/ folder is not writable

I have done everything as per the installation instructions. It worked great on my local machine(on IIS 7). But on the server(IIS 6) I get this exception -

An Error Occurred:Access to the path 'D:\Webserver\mydomain.com\www\Data\Sites\1\skins' is denied.

Source:mscorlib

Stack Trace at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity) at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity) at mojoPortal.Web.mojoSetup.CreateOrRestoreSiteSkins(Int32 siteId) at mojoPortal.Web.mojoSetup.EnsureSkins(Int32 siteId) at mojoPortal.Web.UI.Pages.SetupHome.RunSetup() at mojoPortal.Web.UI.Pages.SetupHome.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

There is also a 'File system permissions problems found.' message. These are the folders mentioned,

Folder Details

  • The Data folder is not writable.
  • The Data/Sites/1/ folder is not writable
  • The Data/Sites/1/systemfiles/ folder is not writable
  • The Data/Sites/1/index/ folder is not writable
  • The Data/Sites/1/SharedFiles/ folder is not writable
  • The Data/Sites/1/SharedFiles/History/ folder is not writable

    •  I have checked and rechecked the folder permissions for Data and it's sub-folders. They all seem to have Read and Write permissions. Not sure where the permissions have gone whacky. Do I need to provide execute permissions to these folders?

    I have also tired the Medium trust instructions both, the config file and the theme file changes . But the results are same.

    The hosting details are as follows: OS - Windows 2003, Database - MSSQL 2003, IIS 6.0, Mojo  2.3.2.9

    Any help/suggestions/directions ?

    Thanks in advance

    MojoPortal rocks!

    P.S. - Please excuse the post subject, couldn't find a more appropriate one.

    11/22/2009 9:10:11 AM
    Joe Audette
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    Re: Data/Sites/1/ folder is not writable

    Hi,

    Those messages are telling you exactly what the problem is. The /Data folder needs to be writable by the web process user. Typically on Windows 2003 this will be the IIS_WPG user or Network Service user.

    Right click the /Data folder in windows explorer and grant the user full control. Then visit the setup page again.

    Hope it helps,

    Joe

    11/22/2009 9:21:37 AM
    newbie_i
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    Re: Data/Sites/1/ folder is not writable

    Thanks for your reply Joe. I thought the same, it looks obvious. I have emailed the hosting people already. Thought of double checking this. I basically have only control panel access to the folders, no explorer access. I uploaded the files using FTP and have set Read and Write permissions to Data and it's sub-folders and files. This is for all - the Owner, Group and Public.

    11/22/2009 9:23:10 AM
    Joe Audette
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    Re: Data/Sites/1/ folder is not writable

    You will also want to make the App_Data folder writable.

    Best,

    Joe

    11/22/2009 9:26:23 AM
    newbie_i
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    Re: Data/Sites/1/ folder is not writable

    It is. Did that too. No luck, same result.

    11/22/2009 9:28:40 AM
    Joe Audette
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    Re: Data/Sites/1/ folder is not writable

    Was just telling you that as an additional step for your host to do in addition to making /Data writable. Sometimes web control panels have the ability to set folder permissions but if not then your host will need to do it.

    Hope it helps,

    Joe

    11/22/2009 9:31:50 AM
    newbie_i
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    Re: Data/Sites/1/ folder is not writable

    I will make sure of that. Will post the outcome. Thank you for your suggestions.

    11/25/2009 6:41:40 PM
    newbie_i
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    Re: Data/Sites/1/ folder is not writable

    Fixed. The folder permissions it was. It seems, the hosting company was undergoing some maintenance and hence the permissions I was setting were getting reverted.

    Thanks a million.

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