Feed Manager

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10/19/2009 4:13:23 AM
daveyp123456
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Feed Manager

Hi all,
I am finding when I add Feed Manager to the home page the site goes very slow or it crashes. Has anyone had this problem and if so how to fix it?

Everything else is fine on the site.

Windows 2003 Server Service Pack2
SQL 2000
Mojo Portal:2-3-1-6.

Thanks

10/20/2009 6:54:52 AM
daveyp123456
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Re: Feed Manager

Is anybody out there that can help me with my problem above?

Help would be appreciated

Thanks

Dave

10/20/2009 7:07:11 AM
Joe Audette
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Re: Feed Manager

Hi,

I would look in Administration > System Log for clues. If you see specific errors related to the feeds then copy a chunk of it and paste it so I can see the error. (Do not post your whole log or a huge chunk, try not to post duplicate errors).

I would also recommend upgrading to mojoPortal 2.3.1.9

Hope it helps,

Joe

10/20/2009 8:16:48 AM
daveyp123456
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Re: Feed Manager

The error I am getting is:



2009-10-19 10:19:00,312 ERROR mojoPortal.Web.FeedUI.FeedCache - There was a problem trying to read the feed for url http://***.co.uk/blog55rss.aspx. Ignoring.

System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 193.***.***.***:80

at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)

at System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP)

at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult,

Int32 timeout, Exception& exception)

 

I have replaced the URL and ip address with asterisks

 

Dave

10/20/2009 8:21:02 AM
Joe Audette
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Re: Feed Manager

Ok, that is an unreachable url, the error is logged but it is a handled error it does not crash anything, notice it says "Ignoring", it just logs the message to let you know about unreachable feed urls. If you get an error in the page itself then there must be some other error in the log.

10/20/2009 11:12:48 AM
daveyp123456
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Re: Feed Manager

I have done some more investigation and it is not reading the rss feed url from the blog.

I have tried other RSS feed url's e.g. BBC and this is fine. Is this a permissions setting?

Also I have updates to the latest version

Thanks

Dave

10/20/2009 11:14:13 AM
daveyp123456
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Re: Feed Manager

BTW the RSS url from the blog works fine on it's own in Firefox and IE if I paste it in the address bar

10/20/2009 11:47:20 AM
Joe Audette
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Re: Feed Manager

All I can guess is that the server is not correctly resolving the DNS for the url, maybe its using some special DNS server that is giving it incorrect information regarding this domain. One way you could work around such an issue is to run the blog feed through Google Feedburner and then consume the feedburner url in Feed Manager instead of directly consuming the blog feed.

Hope it helps,

Joe

10/21/2009 4:52:04 AM
daveyp123456
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Re: Feed Manager

They have done some weird DNS settings within the servers and tried Google Feedburner and it worked like a dream.

Thanks for your help.

Dave

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