Event Cal Pro - Need Changes Done

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1/16/2009 1:23:23 PM
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Re: Event Cal Pro - Need Changes Done

When ordering tickets and filling in the Customer Information why do I have to click the “Update” button before I can click “I Promise to Pay Later”.

When customizing the “Get Ticket Text” to “Register for this Course” the modifications show up in List View but not when viewing the individual event. Viewing the event details still displayed “Register for this Event”.

When the user views the Event Details page (as I call it) the event title looks to be comprised of Event Description – From Date – To Date. Again speaking from the whole school / night school sort of setup I’m going for it would be nice to be able to change this a little. Since many of the courses are one day a week something have a from date and to date of “1/19/2009 – 1/19/2009” is a little redundant. Maybe the admin could customize this to suite the nature of the event. “Level 1 Training – Starts Jan. 16 – Every Monday for 6 weeks”.
 

1/16/2009 2:27:07 PM
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Re: Event Cal Pro - Need Changes Done

Hi Rob,

First thanks a lot for all your testing and feedback, I will be looking into much of what you have reported tomorrow and see what I can do to address them.

Customer information is required to obtain a ticket no matter what the payment method is used, seems like it should not be different with a promise to pay later. I "think" on subsequent orders it will pre-fill it based on the last order. When you view a list of orders for a given event customer information is shown there and you should be able to print this off and have a list of expected attendees so I would not want this to be left blank. Its not really a safe assumption that the user has their real identity in the user profile.

Best,

Joe

1/17/2009 12:11:37 PM
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Re: Event Cal Pro - Need Changes Done

Hi Rob,

About the sales begin and end dates changing on the recurrence, I think in many situations this is natural. For example if there is a friday night concert every week and ticket sales are supposed to go on sale on monday each week, then it needs to adjust as it does now and the total seats needs to be per event as it is now.

For the course or class example you describe I think what is needed is an option where the registration is for all the occurences of the event at once. Like Register for this 6 week course $200 covers all 6 weeks and the ticket should grant access to all 6 and then the total seats would be for the whole course. Say you have a classroom size of 40 then total seats for the whole course is 40.

Does that make sense? We could add a checkbox in the registration settings for "Single Registration for all repeats" or something like that.

Then if this box is checked we would also use the same sales begin and end dates across events instead of adjusting it for repeats.

I'm also thinking I need to prevent creating recurrence for events that span more than one day. Right now its weird and unexpected things could happen if you make say a 7 day event and then set the repeat to something that doesn't make sense like every mon-wed-fri.

Thoughts?

Best,

Joe

1/19/2009 8:41:06 AM
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Re: Event Cal Pro - Need Changes Done

I've just deployed another build of Event Calendar Pro to the demo site. It fixes many of the cosmetic issues you mentioned and adds support for selling tickets that include all recurrences to better support the course sign up concept.

Again, I really appreciate your feedback, its very helpful.

Best,

Joe

1/19/2009 9:14:30 AM
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Re: Event Cal Pro - Need Changes Done

Customer information is required to obtain a ticket no matter what the payment method is used, seems like it should not be different with a promise to pay later. I "think" on subsequent orders it will pre-fill it based on the last order. When you view a list of orders for a given event customer information is shown there and you should be able to print this off and have a list of expected attendees so I would not want this to be left blank. Its not really a safe assumption that the user has their real identity in the user profile.

I just thought that once the fields are filled out that the "pay later" and "continue" buttons should unlock themselves.

1/19/2009 9:17:01 AM
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Re: Event Cal Pro - Need Changes Done

I've just deployed another build of Event Calendar Pro to the demo site. It fixes many of the cosmetic issues you mentioned and adds support for selling tickets that include all recurrences to better support the course sign up concept.

I've been away for a few days skiing in Ellicottville, NY.  Hopefully I'll have time to play with the demo tonight.

Thanks
Rob

 

1/19/2009 9:41:17 AM
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Re: Event Cal Pro - Need Changes Done

Man, sounds like fun, I used to ski a lot in my youth but haven't in years since moving to the south.

Well the button is what tests the validation and unlocks the other buttons, it indicates the user is confirming the customer information as correct. It would take a good deal of client side javascript trickery to automatically enable the button by detecting the form is filled in. it would be very difficult to implement without the button.

I did implement the pre-populating it from the most recent order, so on subsequent orders the form is pre-filled in but I still think especially with it pre-filled from a previous order the customer should confirm it. Maybe changing the button text to "Confirm Customer Info" would improve the perception of it.

Note also that if the customer is going to pay by PayPal or Google they don't have to fill out the customer info, those buttons are enabled and we get back the customer info directly from PayPal or google. If accepting direct credit card payments on the site through Authorize.NET or PayPal Direct the user must fill out the customer info. To use PayPal or google it is sufficient if the user is signed into the site so we know which site user to hook the order to when it comes back.

Best,

Joe

1/19/2009 11:04:01 PM
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Re: Event Cal Pro - Need Changes Done

I love going to Ellicottville. I don't ski half as much as I want. Just learning. I have a 16yr old that is trying it out and we've started my 4yr old twins into it. They acutally went for their first lesson last year at this time.

Ok on to business. Things are looking great. I don't know how you manage to keep up with Forum posts and work on all this.

1. When editing a recurring event where the "Ticket Includes Admission to Recurrences" changing the "Registration Allowed Dates" only changes the one instance of the event.

2. In "List View" should each weekly event be listed? Or should it only show the first in the series with the Details such as Repeats: Weekly until 3/8/2009 and remove the double dates (Monday, February 02, 2009 - Monday, February 02, 2009) like you did in the "Event Details" page.

3. When creating this test event I included a rather detailed Course Description (by the way is there any spell checkers in those editor tool bars?). When viewing the "List View" the full course description lists down the page making it a little more than just a list view. Maybe just include a snippet of the Description.

4. The Email confirming the order lists the all the dates of the event (as it should) but lists the End Time and not the Start Time.

That's it for tonight. Again, great work.

Rob

 

 

1/20/2009 1:01:45 PM
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Re: Event Cal Pro - Need Changes Done

Hi Rob,

Again, big thanks for your very helpful testing and feedback.

1. Fixed

2 and 3 - Yes each event is supposed to be listed. Its still events we are publishing though I am trying to make it flexible to work well enough with concepts like a course or class, the events just know they are events they don't know that they are part of a course or class. I've removed the event description from list view and I've added a List View Excerpt that does allow putting information that will show on the list view. It doesn't limit how much you can put there but by being separate from the main description it gives the ability to put a more brief description on the list view.

There is currently not a built in spelling checker, but FCKeditor just released a new beta version which includes a spell checker. I will be integrating this new version into the next release of mojoPortal.

4. Fixed

Another updated build with these fixes has been deployed to the demo site.

Best,

Joe

1/21/2009 2:22:34 PM
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Re: Event Cal Pro - Need Changes Done

Meant to post this yesterday, but here is a screenshot to make it clearer since most people will probably use PayPal or google as they are the least expensive options to use. Unfortunately I can't demo PayPal or Google on the demo site. Google Requires an ssl certificate so I'd have to buy one for the demo site in order to demo it. The PayPal sandbox requires you to login with your developer account to test, so the only option I can really showon the demo site is using Authorize.NET since their test server is publicly available.

Here is a screen shot from my local machine showing how you don't have to fill out the customer form to use PayPal or Google:

Event Calendar Pro payment optison screenshot

Best,

Joe

1/21/2009 2:28:10 PM
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Re: Event Cal Pro - Need Changes Done

Ok, I'm not sure we'll be enabling any of the check out options at first.  When you do enable that do you get all the customer information back (phone number, email address) for the Order List?

 

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