A site user already exists with the email address provided by

A site user already exists with the email address provided by your Open ID profile. If you would lik

This is the place to report bugs and get support. When posting in this forum, please always provide as much detail as possible.

Please do not report problems with a custom build or custom code in this forum. If you are producing your own build from the source code and have problems or questions, ask in the developer forum, do not report it as a bug.

This is the place to report bugs and get support

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

What operating system were you running when the bug appeared?
What database platform is your site using?
What version of mojoPortal are you running?
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What steps are necessary to reproduce the issue? Compare expected results vs actual results.

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12/20/2008 12:32:42 AM

DaleEMoore

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A site user already exists with the email address provided by your Open ID profile. If you would lik

Hi All;

I've created another site in one of my multi-site mojoPortal CMS instances. As always I login as admin@admin.com, create myself, login with email, and am for the first time ever am unable to associate the myOpenID with my email account. I thought I'd done it as always before but when I go to login with myOpenID I get: A site user already exists with the email address provided by your Open ID profile. If you would like to associate your Open ID with your existing site account, you can login with your existing credentials and update your Open ID on the Profile page.

I have no idea what to do to fix it,
Dale E. Moore
PS: Well I did have one more idea, I deleted that user and re-created it and have the same problem.
PSS: Version 2.2.7.9 MSSQL

12/20/2008 12:34:37 AM

DaleEMoore

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Re: A site user already exists with the email address provided by your Open ID profile. If you would lik

Hmmm... I am unable to "Accept this email as valid".

12/20/2008 6:35:48 AM

Joe Audette

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Re: A site user already exists with the email address provided by your Open ID profile. If you would lik

I just tested it here and it worked fine for me. I would look in the mp_Users table and make sure there is not already a user attached to the same site id that has either the email or the openid account.

Best,

Joe

12/22/2008 3:19:19 PM

DaleEMoore

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Re: A site user already exists with the email address provided by your Open ID profile. If you would lik

SELECT * FROM dbo.mp_Users WHERE SiteID=9

39 9 Admin admin admin@admin.com admin@admin.com password What is your user name? YES 1 NULL 1 0 1 0 0 2008-12-20 05:52:29.283 C48E890C-6479-4998-9C18-3C026FD230D7 0 2008-12-22 21:07:34.847 2008-12-22 21:06:31.907 NULL NULL NULL NULL NULL NULL 0 NULL NULL 707F6E8B-B384-46CF-8891-901C13F657EC
42 9 Dale E. Moore DaleEMoore DaleEMoore@gMail.Com daleemoore@gmail.com password What color is blue? YES M 1 NULL 1 0 1 0 0 2008-12-20 06:41:21.377 0E2687C4-B190-4F3D-8522-940327A61726 0 2008-12-22 21:14:06.767 2008-12-22 21:09:26.597 NULL NULL NULL NULL NULL NULL 0 NULL NULL http://DaleEMoore.myOpenID.Com 707F6E8B-B384-46CF-8891-901C13F657EC
43 9 Jennifer Casper jennycasper jennycasper@alumni.utexas.net jennycasper@alumni.utexas.net password What color is blue? YES F 1 NULL 1 0 1 0 0 2008-12-22 21:10:32.643 85C804DB-2D59-4652-B101-5CAC3A697863 0 NULL NULL NULL NULL NULL NULL NULL NULL 0 NULL NULL 707F6E8B-B384-46CF-8891-901C13F657EC

Just one DaleEMoore@gMail.Com; but, I continue to get the same failure:(
Dale E. Moore

12/22/2008 3:32:16 PM

Joe Audette

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Re: A site user already exists with the email address provided by your Open ID profile. If you would lik

I would make your email and your openid url all lower case. and make sure the email in the mojoportal account is the same as the email address attached to your openid. When you try to login with open id, if the email address returned by openid is not found in the db it will try to create a new account and log you in, but if the openid is already attached to an account with a different email it will fail as you describe.

Hope it helps,

Joe

12/22/2008 3:57:59 PM

DaleEMoore

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Re: A site user already exists with the email address provided by your Open ID profile. If you would lik

I have historiclly created DaleEMoore, then joined http://DaleEMoore.myOpenID.Com to it. But it seems that no longer works. Perhaps, as you suggest - there is some case confusion that used to not exist.

I have corrected my problem by doing as you implied. I deleted the DaleEMoore account, then registered as http://DaleEMoore.myOpenID.Com successfully.

Thanks for holding my hand,
Dale E. Moore

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