Permissions error when upgrading to 4.0

Post here for help with installing or upgrading mojoPortal pre-compiled release packages. When posting in this forum, please provide all relevant details. You may also want to review the installation or upgrading documentation.

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Post here for help with installation of mojoPortal pre-compiled release packages

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

  • What operating system were you running when the bug appeared?
  • What database platform is your site using?
  • What version of mojoPortal are you running?
  • What version of .NET do you use?
  • What steps are necessary to reproduce the issue? Compare expected results vs actual results.

You may also want to review the installation or upgrading documentation.

If you have questions about using the source code or working with mojoPortal in Visual Studio, please post in the Developer forum.

11/10/2026 11:07:19 AM
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feet planted firmly on the ground

Permissions error when upgrading to 4.0

I've upgraded a site to 4.0.0.0 MSSQL and the site is working fine, but on attempting /setup/default.aspx the usual upgrade page includes this:

Error Occurred

The Data folder beneath the root of the web site is not writable by the website application pool identity. You need to make this folder and all its child folders and files writable before setup can proceed. mojoPortal needs this to be able to write search index files, error logs, image gallery uploads, and other important features. Right Click the Data folder in Windows File Explorer, choose properties and go to the Security tab. Depending on your setup, you will need to either grant write permission to the "IUSRS" group or to the "IIS AppPool\" user. Obviously, instructions will be different across hosting environments but the same principle is true, the Data folder and all its child objects must be writable.

But I also see, further down, 

Setup Complete

Setup has finished successfully

I think this permissions message is erroneous, as I can upload files using the File Manager, which is writing into the Data folder as the application pool identity. But I'm concerned whether this message means something has not upgraded fully.

Can you advise?

 

11/13/2026 11:11:04 AM
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mojoPortal Hosting & Design @ i7MEDIA!

Re: Permissions error when upgrading to 4.0

This is a bug seems to just be a visual reporting issue on the setup page, and we've rarely seen it and haven't found what's causing the issue after looking into it a bit.

We are planning on completely rewriting how mojo's Setup works we're probably not going to fix it unless something doesn't get set up correctly, but from our tests everything seems fine.

You should be good, but let us know if something comes up.