Admin drawer not working

If you have questions about using mojoPortal, you can post them here.

You may want to first review our site administration documentation to see if your question is answered there.

5/6/2022 12:59:13 AM
ABM
Gravatar
Total Posts 37

Admin drawer not working

I have a problem similar to the following thread where clicking the cog icon after logging in does not open the admin drawer: https://www.mojoportal.com/Forums/Thread.aspx?pageid=5&t=13585~1

Per the thread mentioned above, I confirmed in Chrome's F12 that I'm getting the following script error: 

net::ERR_ABORTED 403 (ModSecurity Action)

Since it's a 403 error, I confirmed the app pool identity has write permissions for the App_Data and Data folders but I realize I wouldn't be getting to the home page if this wasn't set correctly.

When I look at my web.config, I found the section containing the ScriptResource.axd is already commented out. Uncommenting it results in a 500 error so I guess my server is "correctly configured".

This is a clean install of mojo 2.7 on a new windows server 2022 vps hosted at Godaddy using Sql Server Express 2019. Any help is greatly appreciated.

5/6/2022 12:19:56 PM
Gravatar
Total Posts 2202

Re: Admin drawer not working

That's coming from ModSecurity. Do you have ModSecurity installed on this server/iis? 

Do you know if GoDaddy is using ModSecurity in front of your server?

Thanks,
Joe

5/9/2022 8:51:31 PM
ABM
Gravatar
Total Posts 37

Re: Admin drawer not working

Joe, thanks for replying so quickly. With your suggestion, I was able to determine ModSecurity is installed with Plesk Obsidian, the control panel installed on Windows VPS from Godaddy. I was then able to quickly find and disable it in Plesk. The admin drawer now opens. Thanks!