We're sorry but ...

If you have questions about using mojoPortal, you can post them here.

You may want to first review our site administration documentation to see if your question is answered there.

This thread is closed to new posts. You must sign in to post in the forums.
5/24/2018 7:06:31 AM
Gravatar
Total Posts 220

We're sorry but ...

Hello,

on several Mojo websites I am member of the group administrators, but suddently I can not change HTML content anymore, can not create new content, can not add a new page, etc. When I try it the message "We're sorry but a server error has happened while trying to process your request ..." appears.
I phoned a friend and he did the same things on the same websites at the same time and he succeeded without an error message.
How can that be?

I did the same things on the demo site here and mostly I was successful. But once came this error message again.

Best
Matthias

5/24/2018 5:23:03 PM
Gravatar
Total Posts 2214

Re: We're sorry but ...

Hi Matthias,

Please start with our Basic Troubleshooting article and let me know if you find anything. 

Thanks,
Joe

5/25/2018 5:48:59 AM
Gravatar
Total Posts 220

Re: We're sorry but ...

Hello Joe,

thank you very much for your hint. I already forgot thatblush
Next time I will start with it.

But now to the error: He is gone! No idea why, but after several days of error messages, I can now work again.

Best
Matthias

You must sign in to post in the forums. This thread is closed to new posts.