Completely locked out of site -- SMTP failing -- cannot retrieve password

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1/26/2017 5:32:04 PM
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Completely locked out of site -- SMTP failing -- cannot retrieve password

Hi Joe --

What is the way I can login to a mojo site if the SMTP email password function is failing and the passwords in the mp_Users table are hashed?  I have total access to the DB and the files since we self-host. --  We only have two user logins and both are failing even though we have not changed passwords.  Would upgrading the site allow us to re-establish our logins?

1/27/2017 7:00:33 AM
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Re: Completely locked out of site -- SMTP failing -- cannot retrieve password

you could change the password format back to clear text and change the password in the db

https://www.mojoportal.com/oops-you-forgot-the-administrator-password