Text editors

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2/17/2014 3:09:19 PM
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Text editors

Hi, all three editors (ckeditor, tinymce & textarea) appear as half a plain text window with no editing options. I'm running 2.4.0.2 MSSQL

All folders referenced in web.config exist, could this be a permission problem?

2/17/2014 3:27:42 PM
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Community Expert

mojoPortal Hosting & Design @ i7MEDIA!

Re: Text editors

Try changing to one of the skins that is included in mojoPortal and see if that fixes it. If so, your skin is messing with it - check your JavaScript for errors.

If that doesn't fix it try checking your log under Administration -> System Log, and paste it on here for us to see if you can't figure out what's wrong from that.

2/17/2014 3:44:11 PM
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Total Posts 118

Re: Text editors

Thanks It's the same on every skin. Here is an excript from the log.. 2014-02-14 15:46:19,956 ERROR 94.197.121.195 - en-US - /HtmlEdit.aspx?mid=5&pageid=1 - mojoPortal.Web.Editor.TinyMceConfiguration - could not load requested editor settings for editor definition FullWithTemplates
2/17/2014 3:51:41 PM
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Total Posts 212
Community Expert

mojoPortal Hosting & Design @ i7MEDIA!

Re: Text editors

Hi,

Have you set different config paths for the editors as documented here? If so, make sure you have configuration for FullWithTemplates in your custom files.

Thanks,
Isaac

2/18/2014 2:53:12 AM
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Total Posts 118

Re: Text editors

I checked these before posting, all paths that are referenced in web.config check out. I hadn't customised anything.

2/18/2014 6:32:20 AM
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Total Posts 18439

Re: Text editors

you need to use web browser dev tools and check the network tab to find out if any script files are failing to load which could be caused by permissions. The user that is the identity on the application pool must have at least read permission on all the script files.

Also make note of the actual urls for the script files and post that information so we know if it is trying to load the correct files or if it is misconfigured and loading the wrong files

2/18/2014 6:57:57 AM
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Total Posts 118

Re: Text editors

Hi, 

this is all i see in network when on that div.

jquery.min.map
ajax.googleapis.com/ajax/libs/jquery/1.9.1
 

~/ClientScript/ckeditor432/

~/ClientScript/ckeditor-mojoconfig.js - I can get to this fine. 

 

 

2/18/2014 7:00:22 AM
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Total Posts 118

Re: Text editors

They're back. 

I did nothing other than open

~/ClientScript/ckeditor-mojoconfig.js

in my browser and then switch to TextArea and back to ckeditor.

2/18/2014 7:02:16 AM
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Total Posts 18439

Re: Text editors

but what is the status do any script files show a 404 or any error or do they have a good status like 200

are you saying its working now?

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