shared files feature not displaying correctly JPlayer broke

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1/20/2014 12:12:52 PM
digitaliway
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shared files feature not displaying correctly JPlayer broke

I have the following:

MOJO - 2.4.0.0 MSSQL
Operating System Microsoft Windows NT 6.1.7601 Service Pack 1
ASP.NET Info v4.0.30319 Running in Full Trust

shared files - 1.0.0.0                        

I just installed a fresh theme no modifications- artisteer31-bluenwhite

--------------------------------

SHARED FILES

when  I drop a shared files feature on the page it does not have the rectangle box to drag and drop the files into and instead it has the words: "Drag and drop files here or click the button to select files" just above the browse button

there is also a strange blue button with black text that says "select files" to the left of the browse button and when clicked it clears all the files from the grid showing a blank grid.

-----------------------------------

JPLAYER

all the videos we had do not play now and when clicking the play button I am getting an error that says:

jPlayer 2.4.0 : id='ctl00_mainContent_ctl00_PlayerInstance' : Error!

Attempt to issue media playback commands, while no media url is set.

Use setMedia() to set the media URL.

Context: play

----------------------------------------------

I tested all this in IE11 and FIREFOX 26 and both do not work.

1/20/2014 12:36:08 PM
digitaliway
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Re: shared files feature not displaying correctly JPlayer broke

I did find out one reason why shared files was not working.  upon upgrade the style folder did not publish and once I published the style folder the shared files feature came back to life.

the JPLAYER is still broke though and I am going to try a different them so see if that can narrow that down.

 

1/20/2014 1:02:15 PM
digitaliway
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Re: shared files feature not displaying correctly JPlayer broke

I tried the theme: art41-bluebubbles and teh player still remains broke with no ability to play.

Error remains:

jPlayer 2.4.0 : id='ctl00_mainContent_ctl00_PlayerInstance' : Error!

jPlayer's Flash fallback is not configured correctly, or a command was issued before the jPlayer Ready event. Details: this._getMovie(...).fl_play is not a function

Check your swfPath option and that Jplayer.swf is there.

Context: /ClientScript/jquery142/Jplayer.swf

1/20/2014 1:11:54 PM
Joe Audette
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Re: shared files feature not displaying correctly JPlayer broke

what type of media file are you trying to use?

are you sure the server mime types are defined correctly for the chosen media and that is is a media format supported by jplayer?

​See also the troubleshooting section in the documentation for the media player

1/20/2014 1:23:18 PM
digitaliway
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Re: shared files feature not displaying correctly JPlayer broke

Joe thanks for the quick response.  Before the upgrade to the latest version of MOJO the videos played fine.  All videos are .FLV

in the web.config I have this and I just added the .flv to see if it would work and still does not:

 

 <staticContent>

      <remove fileExtension=".mp3"/>
      <remove fileExtension=".mp4"/>
      <remove fileExtension=".m4v"/>
      <remove fileExtension=".ogg"/>
      <remove fileExtension=".ogv"/>
      <remove fileExtension=".webm"/>
      <remove fileExtension=".oga"/>
      <remove fileExtension=".spx"/>
      <remove fileExtension=".eot" />
      <remove fileExtension=".otf" />
      <remove fileExtension=".woff" />
      <remove fileExtension=".svg" />
      <remove fileExtension=".svgz" />
      <remove fileExtension=".flv" />

      
      <mimeMap fileExtension=".mp3" mimeType="audio/mp3" />
      <mimeMap fileExtension=".mp4" mimeType="video/mp4" />
      <mimeMap fileExtension=".m4v" mimeType="video/mp4" />
      <mimeMap fileExtension=".ogg" mimeType="video/ogg" />
      <mimeMap fileExtension=".ogv" mimeType="video/ogg" />
      <mimeMap fileExtension=".webm" mimeType="video/webm" />
      <mimeMap fileExtension=".oga" mimeType="audio/ogg" />
      <mimeMap fileExtension=".spx" mimeType="audio/ogg" />
      <mimeMap fileExtension=".svg" mimeType="images/svg+xml" />
      <mimeMap fileExtension=".svgz" mimeType="images/svg+xml" />
      <mimeMap fileExtension=".eot" mimeType="application/vnd.ms-fontobject" />
      <mimeMap fileExtension=".otf" mimeType="font/otf" />
      <mimeMap fileExtension=".woff" mimeType="font/x-woff" />
      <mimeMap fileExtension=".flv" mimeType="video/x-flv" />

    
    </staticContent>

1/20/2014 1:29:17 PM
Joe Audette
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Re: shared files feature not displaying correctly JPlayer broke

are you sure that no other script errors are happening on the page? other unrelated script errors on the page can prevent the jplayer script from working.

I do know that we updated to a newer version of jplayer recently and it will ship in a new release of mojoportal coming very soon. our demo site seems to be working fine for me but you could try it there with your file and see.

1/20/2014 1:33:08 PM
Joe Audette
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Re: shared files feature not displaying correctly JPlayer broke

I take it back, our last update of jplayer was back in September so it is already in the 2.4.0.0 release, but I see they ahve a newer version out now so I will update it again for the coming release.

1/20/2014 1:51:13 PM
digitaliway
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Re: shared files feature not displaying correctly JPlayer broke

joe, I uploaded my file to the demo site:

https://demo.mojoportal.com/media-player

BBP TEST and I get the same error on your demo site.

there a bunch of these files on the site I am building and I cannot convert them all to mp4 so I really need a temporary fix as soon as possible because all videos are down at the moment.  Any ideas?

1/20/2014 2:27:35 PM
Joe Audette
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Re: shared files feature not displaying correctly JPlayer broke

I think I found the problem. I've created a patched version mojoPortal.Features.UI.dll for version 2.4.0.0 that I "think" should fix it, I'll test the fix later myself on our demo site but you can download it here.

1/20/2014 2:46:23 PM
digitaliway
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Re: shared files feature not displaying correctly JPlayer broke

AWSOME, I just implemented the dll and it fixed the issue on my end.  thanks Joe!  I also removed the flv track from the demo site as I really did not want that video up there but only had that one to test.

 

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