Migrated mojo to new server - multi-sites work - main site cannot login

Post here for help with installing or upgrading mojoPortal pre-compiled release packages. When posting in this forum, please provide all relevant details. You may also want to review the installation or upgrading documentation.

If you have questions about using the source code or working with mojoPortal in Visual Studio, please post in the Developer forum.

Post here for help with installation of mojoPortal pre-compiled release packages

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

  • What operating system were you running when the bug appeared?
  • What database platform is your site using?
  • What version of mojoPortal are you running?
  • What version of .NET do you use?
  • What steps are necessary to reproduce the issue? Compare expected results vs actual results.

You may also want to review the installation or upgrading documentation.

If you have questions about using the source code or working with mojoPortal in Visual Studio, please post in the Developer forum.

This thread is closed to new posts. You must sign in to post in the forums.
7/20/2013 5:24:07 PM
Gravatar
Total Posts 46

Migrated mojo to new server - multi-sites work - main site cannot login

I migrated a multi-site mojo installation from a Windows Server 2003/IIS6 to Windows Server 2008 R2/IIS7. After resolving a couple of minor issues, all of the sites respond appropriately and I am able to login to each of them. However, I am unable to login to the main site (www.resmachina.com). When I click on Login I get an error: from Chrome, "The Page is Unavailable"; from Firefox, "The Connection was reset". At another site, test.em3oh.com, I can login just fine. 

The other major difference between the old server and the new one is that I have an SSL UCC certificate on the new server. This is installed in IIS to address multiple domains for a mail server. It makes no sense to me that it would be the cert but I thought I'd mention it. The cert includes 3rd level domains mail2.resmachina.com and mail2.em3oh.com but does not include the 2nd level domain itself.

Scratching my head and would greatly appreciate any suggestions.

Thanks   /Bob

 

 

7/22/2013 7:47:08 AM
Gravatar
Total Posts 18444

Re: Migrated mojo to new server - multi-sites work - main site cannot login

It seems to be failing to connect when it changes to https

You either need to have a correct ssl certificate for the host name along with binding the ssl certificate to the ip address of the site on port 443, or you need to set SslIsAvailable to false in user.config

​Hope that helps,

Joe

7/22/2013 8:54:04 AM
Gravatar
Total Posts 46

Re: Migrated mojo to new server - multi-sites work - main site cannot login

Thanks, Joe. That absolutely did the trick. I'm still a little confused as to why the main site had this problem on login but the other sites didn't? I would have thought that with SSLIsAvailable set to true, all the sites would have the same problem?

No matter, as it works now but just curious.

Thanks again

Bob

7/22/2013 9:39:27 AM
Gravatar
Total Posts 18444

Re: Migrated mojo to new server - multi-sites work - main site cannot login

Maybe the available/installed ssl certificate matches the child site domain/hostname but not the main site?

SslIsAvailable would generally be a global setting and would apply to all sites but it is also possible to set it on a site by site basis using Site1-SslIsAvailable, Site2-SslIsAvailable etc

You must sign in to post in the forums. This thread is closed to new posts.