File Manager

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6/13/2013 8:30:18 AM
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File Manager

Hi,

 

I ´m usieng Mojo Portal 2.3.9.7. I get problem with file manager. If i select a file of list and press delete button i get the "file not found" message. Same for move a file (ask me about destination folder when i select destination folder i get the file not found message)

Any idea?

6/13/2013 12:18:16 PM
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Re: File Manager

I would look for any clues that might be logged under Administration > System Log

The file service can return a 404 in some cases when an error happens but it will log the error.

Hope that helps,

Joe

6/13/2013 12:44:51 PM
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Total Posts 40

Re: File Manager

I think that problem is with files with ñ in the name.

6/13/2013 12:46:38 PM
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Total Posts 40

Re: File Manager

In fact the log is empty.

6/13/2013 12:54:41 PM
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Total Posts 18439

Re: File Manager

If the log is empty it means the file system is not writable, it cannot write to the log, it also cannot delete the file, probably both are caused by bad folder permissions.

All files and folders beneath /Data and /App_Data need to be writable by the user that is the identity on the application pool.

Possibly if the site was moved from one server to another it has some funky file permissions that need to be reset on existing files.

Hope that helps,

Joe

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