Trouble installing on Jodohost - MSSQL connection error

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Post here for help with installation of mojoPortal pre-compiled release packages

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

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12/3/2007 4:13:16 PM
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Re: Trouble installing on Jodohost - MSSQL connection error

Followed your instructions, and also had to update the (<add key="Lucene.Net.lockdir" value="D:\hshome\rozecommsp\mojo.rozecomm.com\Data\Sites\1\index" />) line in web.config, but it installed no problem and quickly I might add. Thank you for working with me on this, I am sure I will be back with other questions soon. :)

12/3/2007 4:21:09 PM
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Re: Trouble installing on Jodohost - MSSQL connection error

OK, error trying to 'edit' the homepage content:

We're sorry but a server error has occurred while trying to process your request.

The error has been logged and will be reviewed by our staff as soon as possible. It is possible that the error was just a momentary hiccup and you may wish to use the back button and try again or go back to the home page.

Where is this error logged, and what did I forget to do?

12/3/2007 4:34:13 PM
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Re: Trouble installing on Jodohost - MSSQL connection error

The error log is located at /Data/currentlog.config or you can view it also by clicking the key icon which goes to admin menu and click the link for server log.

My best guess is an error trying to index the content into the search index. Lucene.NET is troublesome under medium trust. It works in my environment under medium trust but sometimes hosted envrionments are really a variation on medium trust. If worse comes to worse you can disable the search by deleting all files except 000_placeholder.config from under Setup/indexbuilderconfig

Hope it helps,

Joe

12/3/2007 5:33:54 PM
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Re: Trouble installing on Jodohost - MSSQL connection error

Seems that EVERYWHERE I try to edit text on the site, I got the same error... worse, the log file doesn't show anything about the errors either. I cleared the log and then closed browser, reconnected, caused errors, checked log - no entries. That's something you might want to check out.

I removed the files you suggested and I can now edit content. Without those files, what functionality have I lost?

12/3/2007 5:42:03 PM
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Re: Trouble installing on Jodohost - MSSQL connection error

The search feature is the only thing lost by removing those files. Does the folder /Data/Sites/1/index exist? If not create that folder and make sure its writable and then try restoring those files, then do a search to initialise the index, then try editing.

I'll try some more experiments here tomorrow and see if I can figure out a solution. If you get any good error message post it. It should work in medium trust, that setting about the folder location is usually all thats needed to get it working.

Hope it helps,

Joe

12/3/2007 6:12:26 PM
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Re: Trouble installing on Jodohost - MSSQL connection error

The folder /Data/Sites/1/index/ does exist, but CHMOD had no effect on the search function working. Also, trying to add the 'Incident Log' feature also causes the mentioned error. Nothing is being logged though.

12/3/2007 6:21:14 PM
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Re: Trouble installing on Jodohost - MSSQL connection error

oops Incident Log should not show up in the feature list. Its because I inadvertantly included the config files for a feature I'm working on for one of my customers. Please delete the extra folders. Under /Setup/applications you should only have

mojoportal-core
pollfeature...
surveyfeature
webstore

any others can be deleted. I'm fixing the download now to remove those. Its only configuration files in those folders the features are not included. You will have to delete the bad ones from Administration > Site Settings > Feature Modules after deleting the config files.

Thanks,

Joe

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