Hi, all. I had a similar problem and reported it to Artisteer support. They were quick in replying with an unofficial build of Artisteer that solved my problem. Since it's unofficial, I don't feel comfortable releasing it into the wild. Notwithstanding licensing concerns, since I don't know the cause and resolution of the problem, I wouldn't want to cause any additional problems if your problem isn't exactly the same as mine taking into account different versions of the OS, Artisteer, MojoPortal, etc.

I will provide my Artisteer support case number in hopes that someone reporting the same error can reference it and get a quick resolution.

My case number is 130840 and I was given build 4.1.0.60046 on 4/10/13. Good luck!

Joe and ABM thanks for your help - I got back to Artisteer and they sent me a link to the unofficial release and I'm delighted to say it worked!

They also said it was OK to share it with others having the same problem so here's the link -

http://www.artisteer.com/media/p4/files/NotOfficialReleases/Artisteer.4.1.0.60046.exe

Thanks again,

Ian