Error if try to remove contact module

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1/10/2013 5:10:55 AM
Flavio61
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Error if try to remove contact module

Hi,

I'm new to mojo and I'm probably committing a mistake. I entered a contact form on my home page to test and now would like to remove it. When I click on remove the program goes in error:

"We're sorry but a server error has occurred while trying to process your request.

The error has been logged and will be reviewed by our staff as soon as possible. It is possible that the error was just a momentary hiccup and you may wish to use the back button and try again or go back to the home page."

What's wrong?

1/10/2013 6:12:02 AM
Joe Audette
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Re: Error if try to remove contact module

Start with basic troubleshooting to find out the error details.

1/10/2013 9:27:41 AM
Flavio61
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Re: Error if try to remove contact module

Thank's.

This is the error in my log. I get this error whenever I try to change the structure of the site (removing pages, edit pages etc.) It seems to me that the error is appeared after changing the machine key but I do not know if this may have affected the system:

2013-01-10 16:22:43,600 ERROR 2.112.196.42 - it-IT - /Admin/PageLayout.aspx?pageid=1 - mojoPortal.Web.mojoBasePage - 2.112.196.42-it-IT - /Admin/PageLayout.aspx?pageid=1
System.FormatException: Formato della stringa di input non corretto.
   in System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
   in System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
   in System.Web.UI.WebControls.ImageButton.LoadPostData(String postDataKey, NameValueCollection postCollection)
   in System.Web.UI.WebControls.ImageButton.System.Web.UI.IPostBackDataHandler.LoadPostData(String postDataKey, NameValueCollection postCollection)
   in System.Web.UI.Page.ProcessPostData(NameValueCollection postData, Boolean fBeforeLoad)
   in System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
2013-01-10 16:22:43,600 ERROR 2.112.196.42 - it-IT - /Admin/PageLayout.aspx?pageid=1 - mojoPortal.Web.Global -  Referrer(http://www.flavio.lanteri.name/Admin/PageLayout.aspx?pageid=1) useragent Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.2; WOW64; Trident/6.0)
System.FormatException: Formato della stringa di input non corretto.
   in System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
   in System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
   in System.Web.UI.WebControls.ImageButton.LoadPostData(String postDataKey, NameValueCollection postCollection)
   in System.Web.UI.WebControls.ImageButton.System.Web.UI.IPostBackDataHandler.LoadPostData(String postDataKey, NameValueCollection postCollection)
   in System.Web.UI.Page.ProcessPostData(NameValueCollection postData, Boolean fBeforeLoad)
   in System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

1/10/2013 9:33:07 AM
Joe Audette
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Re: Error if try to remove contact module

Hi,

Unfortunately this is due to a bug in the .NET framework that only happens with IE 10, see this related thread. Since it is a bug in the .NET framework it is not something I can fix. The only solutions are to either use .NET 4.5 which has this bug fixed, or use a differnet web browser for any place where that error happens.

Hope that helps,

Joe

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