Checkout button & Order Details missing in Web Store

If you have questions about using mojoPortal, you can post them here.

You may want to first review our site administration documentation to see if your question is answered there.

This thread is closed to new posts. You must sign in to post in the forums.
11/15/2012 5:05:17 PM
dkreviews
Gravatar
Total Posts 62
View Posts

Checkout button & Order Details missing in Web Store

I've enabled the web store and I think I got most of it working, but can't figure these couple issues:

1. I see the checkout button if I am not logged in/registered, once I logged in or registered the checkout link button is missing from Cart.aspx or ConfirmOrder.aspx page

2. I entered order manually and user got an email notification that there should be Order Details in the My Account, but it's nowhere to be found. The user can see the order summary by clicking the link directly from emailthough.

Did I miss anything?

11/16/2012 9:05:13 AM
Joe Audette
Gravatar
Total Posts 18439
View Posts

Re: Checkout button & Order Details missing in Web Store

Hi,

Have you enabled any payment gateway? The checkout process varies depending on the configured payment gateways, but there must be at least one enabled. For example if using only PayPal or google checkout then after logging in the user would see the buttons for those and would not have to fill out any customer information since that is sent back from from PayPal and Google whereas with Authorize.NET and WorldPay the customer information must be collected from the user on your site so a form will be showmn to collect it.

The user must be registered on the site for order to appear in their order history. When you entered the order in the back end did you look up the user and select him to create the order attached to the user?

Hope that helps,

Joe

You must sign in to post in the forums. This thread is closed to new posts.