Ajax Control Toolkit not available - any hints?

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2/19/2012 5:04:20 AM

Lars Rathje

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Ajax Control Toolkit not available - any hints?

Hi,

I'm using a couple of controls from the Ajax control toolkit, e.g. ComboBox and Slider. They work fine on my development server, but for some reason they're not available on the production server. No errors, but also just no reaction. I have testet in different browsers with no luck.

I have checked and compared my web.configs, user.configs for any differences with ajax. The web.config contains this line:

And I use the ajaxToolkit prefix with no errors.

Has anyone got any hint to why it doesn't fire up and work on my production server?

I'm running MojoPortal version 2.3.7.6/MySql with the toolkit in the binfolder and my production server is running in Full Trust mode.

Thanks in advance,

Lars

2/20/2012 6:10:20 AM

Joe Audette

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Re: Ajax Control Toolkit not available - any hints?

If it works in your dev environment and not in production it is most likely a packaging and deployment problem. Possibly some files are not being deployed.

I would also suggest looking for script errors using the browser dev tools.

2/20/2012 2:49:19 PM

Lars Rathje

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Re: Ajax Control Toolkit not available - any hints?

Thanks Joe, and welcome back .. hope you enjoyed the vacation.

I tried to study the script errors. I don't know what it means, but it looks like this:

//<![CDATA[

Sys.WebForms.PageRequestManager._initialize('ctl01$ScriptManager1', 'aspnetForm', ['tctl01$mainContent$ctl01$updpanelsedag','','tctl01$mainContent$ctl01$updpaneldageretur','',... here a lot of stuff that are related to the controls that Ajax control tool kit should be managing ....$mainContent$ctl01$TextBoxSeUgedage',''], 90, 'ctl01');

//]]>

I have done some bit-2-bit comparing of the ajaxcontroltoolkit dlls in the bin folder. They are equal between my development and production servers.

I have another site running in very similar production setup and it works. It's the mojoportal version just before: 2.3.7.5. Could there be something changed that influences?

Best regards Lars

2/21/2012 10:54:21 AM

Joe Audette

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Re: Ajax Control Toolkit not available - any hints?

Hi Lars,

Why not upgrade to the very latest version 2.3.8.1 and see if the problem persists?

Best,

Joe

2/21/2012 11:00:40 AM

Lars Rathje

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Re: Ajax Control Toolkit not available - any hints?

Yes, that might be the best idea right now. Are we far from the next release now that I'm going to upgrade anyway?

Thanks for your help,

Lars

2/21/2012 11:54:48 AM

Joe Audette

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Re: Ajax Control Toolkit not available - any hints?

Hi Lars,

Yes it will be a good while before the next release. My main priorities at the moment are completing my add on product Site Membership Pro, and documenting things from recent releases that ar enot yet documented.

Best,

Joe

2/21/2012 12:15:45 PM

Lars Rathje

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Re: Ajax Control Toolkit not available - any hints?

OK thanks,

I will find a suitable timing very soon to upgrade and post how things goes. So far thanks.

Best regards
Lars

2/21/2012 4:19:58 PM

Lars Rathje

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Re: Ajax Control Toolkit not available - any hints?

Hi Joe,

I found the course ..

The difference between my two sites at my webhotel is that the one working well runs in asp.net classic mode and the error occurs on the new site running integrated mode. Once I changed it to run classic mode all the ajax control tools works again.

Now I'm just wondering if there are any downsides running classic mode or anything I can change in webconfig to make it work in integrated mode. I understand integrated mode is a newer way to run your website, but that's about all I know about that .

Best regards

Lars

2/22/2012 7:12:33 AM

Joe Audette

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Re: Ajax Control Toolkit not available - any hints?

Hi Lars,

That is strange, AjaxControlToolkit should be able to work in either Classic or Integrated app pools. Integrated is the preferred solution but if it works for you using Classic its ok to use Classic. It may be something about your particular hosting.

Note that if you are using .NET 3.5 it needs this in the <pages><tagMapping> of Web.config:

but this already exists in the Web.config we ship in the 3.5 packages.

Best,

Joe

2/22/2012 7:38:17 AM

Lars Rathje

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Re: Ajax Control Toolkit not available - any hints?

No - I'm using asp.net 4, so no problem with that.

I will go with classic mode for now, but really I have some issues with understanding some of these settings of trustlevel, app pools and a few other things. I have two different setups on two different sites, but at the same server at my webhotel.

My webhotel claims they run medium trust, but Mojoportal systeminformation tells me they are in a full trust enviroment. So I have set them up with the following status:

Site no 1 runs Mojoportal 2.3.7.5/MySql setup as asp.net 4 medium trust classic mode.
- This site can run Ajax control tool kit, but not neatupload, so I use the ajax fileupload.
- I can use friendlyurls for custom modules and it works perfect.
Site no 2 runs Mojoportal 2.3.7.6/MySql setup as asp.net 4 full trust now changed to classic mode.
- This site can now also run Ajax control tool kit, but also neatupload, which is far better.
- Here I also have developed custom modules and want to use friendly urls, but even though they lie in the MySql table the rewriter can't identify the pages and gives an error.

I have compared the web.configs for the two sites and can't explain why friendly url doesn't work in the second evironment. The blogmodule works fine with friendlyurls, but not the custom modules. I'm suspecting the course to be either full trust setup in a (maybe) medium trust evironment - or something to do with the handler modules etc.

Can you point on any reason?

Best regards - and I'm really thankfull for all your help .

Lars

2/22/2012 8:21:32 AM

Joe Audette

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Re: Ajax Control Toolkit not available - any hints?

Hi Lars,

For the AjaxToolkit the only other thing I can think of that could be a factor is if your host has a different version of it installed in the GAC on the server and maybe under Integrated it uses the wrong one but under Classic it does not.

I cannot troubleshoot problems in your custom features. The only thing I can suggest is make sute the url mappings are correct under Administration > Advanced Tools > Url Manager.

For Classic you will only be able to use urls that end with .aspx, extensionless urls will not work.

Make sure you are using the Web.config file that shipped with this version of mojoPortal do not try to keep your old one. Copy machine key and any other customizations to the new Web.config

Best,

Joe

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