Not receiving email for New User Registered (all the rest is OK)

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1/17/2012 5:20:18 AM
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Not receiving email for New User Registered (all the rest is OK)

Hello,

Another issue i'm dealing for the several days, since last update.

In my user.config i have

<!-- Notify administrators when new users register on the system -->
<add key="NotifyAdminsOnNewUserRegistration" value="true" />

But i don't receive any notification when a new user register.

Email notification:

  • From Recover Password: OK
  • From Contact Form: OK
  • From Blog Comment: OK
  • New User Register: NOK

If someone knows if there's some other place or setting that i can check, please help me.

I've also (as always) checked LOG - Nothing reported there for this issue.

BR,

Leo

 

1/17/2012 5:56:15 AM
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Re: Not receiving email for New User Registered (all the rest is OK)

That setting in Web.config is not used in current version of mojoPortal. In Site Settings under the Security tab we have:

Require Approval Before New Users Can Sign In?

and

Email Addresses(es) For User Approval Notification

So notification is only enabled if you require approval of new users before they can sign in.

1/17/2012 7:04:16 AM
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Re: Not receiving email for New User Registered (all the rest is OK)

Thank You very much.

Understood.

1/17/2012 4:22:05 PM
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Re: Not receiving email for New User Registered (all the rest is OK)

Woah! I'm glad I came across this before we upgraded to the latest release in production. Joe, did you have a particular business reason for disabling this key? The reason I ask is that (as you know) we have folks auto-registering via Active Directory. For one of our sites (so far) the administrator is using that new user notification email as a prompt to go in and assign appropriate security role(s) to the new user. This is a site where we can't auto assign these roles, since the role is based on the user's division within the department.

Any chance you could restore the use of this key, or better yet add new user admin notification as a per-site option in the settings?

Thanks,
Jamie

1/17/2012 4:36:22 PM
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Re: Not receiving email for New User Registered (all the rest is OK)

Just to let you know":

Working in my websites.

require approval of new users = not checked

Email Addresses(es) For User Approval Notification = myemail

So, i'm receiving email notification, even not checking (or asking) for approval.

Same it was before.

Nice!

1/17/2012 5:30:38 PM
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Re: Not receiving email for New User Registered (all the rest is OK)

Ah, okay, thank you Leo, I'm glad to hear that. I'd like to get an update from Joe too, when he can, so we can make sure this is going to work going forward. It kind of sounds like it's working "accidentally," based on those checkbox descriptions! Surprised

Jamie

1/18/2012 6:48:36 AM
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Re: Not receiving email for New User Registered (all the rest is OK)

Sorry Jamie,

Nothing has changed about this recently and there are no plans to change it. Leo upgraded from about a year old version and I answered from memory without loooking it up. Getting notification does not require using require approval, but using require approval does require an email address for notification or the user will never get approved.

Best,

Joe

1/18/2012 11:21:10 AM
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Re: Not receiving email for New User Registered (all the rest is OK)

Thanks Joe, so it sounds like Leo's workaround is the correct method to use for new user notification going forward. I'll make a note to populate that field in our sites during the upgrade.

Jamie

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