BOIA.org (Bureau of Internet accessibility) flags Mojo portal sites as only being partially accessible

This forum is primarily for reporting issues about Web Accessibility such as difficulty using mojoPortal with a screen reader or other assistive technology.

Post any feedback here related to improving the accessibility or usability of mojoPortal. As stated in our Accessibility documentation, it is an important goal of the project that both the front-end customer experience and the back end administration and content publishing features be accessible to as many people as possible. Ideally, if you post about problems, we will also be glad to have suggestions on how the problems can be fixed but all constructive feedback on these issues is welcome.

This thread is closed to new posts. You must sign in to post in the forums.
12/11/2011 12:50:52 PM
Gravatar
Total Posts 139
"All that is gold does not glitter, not all those who wander are lost;" --J.R.R. Tolkien

BOIA.org (Bureau of Internet accessibility) flags Mojo portal sites as only being partially accessible

Hello all,

If somebody could provide some informed comments on this, I'd really appreciate it because it's driving me crazy.  I hae been using boia.org to test the accessibility of sites (they test for 508 compliance and WCAG 2.0 compliance), and my site, being of Mojo Portal core, was flagged for only parcial accessibility.  Um, that's a little odd, don't you think?  One of the main reasons why I chose Mojo portal for my site was because of it's compliance with these two groups of standards.  So is it me, or is it the credibility of this particular organization that's off?  Thanks for any input you have, for both I and my mentor here at college would be very appreciative of the information. 

12/11/2011 1:41:54 PM
Gravatar
Total Posts 18444

Re: BOIA.org (Bureau of Internet accessibility) flags Mojo portal sites as only being partially accessible

Hi Katherine,

I tried them after you emailed me about it before and was not impressed. There is no automated tool that can tell you definitively whether a site is accessible or meets accessibility laws or guidelines. Automated tools can be of some use in flagging potential things that need to be evaluated by a real person to determine if it is a problem or not. As such these kinds of tools tend to flag lots of false positives that can make you worry that your site has problems. The BOIA is a for profity company that wants to upsell you from their free reports to their paid reports and want to come across like they are some official authority with their name but they are not. 

When I tried them the report had so many false positives it would be a real pain to find any useful report of a problem because of all the noise you have to filter out from the false positives. They reported my PayPal donate link as having a problem for example and they reported it thousands of times because my site has it on every page and I really don't think it does have any accessibilty problem. Their approach of wanting you to put their badge on your site showing how accessible your site is just a marketing ploy in my opinion trying to drive more people to their site so they can upsell them to their paid service. It seems like marketing based on fear. Fear that your site is not accessible generated by their scarey report, and I'm not keen on that kind of marketing approach. They don't have credibility with me and I certainly don't want to endorse them.

There are lots and lots of such tools that are probably better than theirs. The W3C Web Accessibility Initiative keeps a complete list of Accessibility testing tools and the BOIA is not on the list. I would suggest that if people do want to use automated testing tools for what usefulness they may offer they should try the ones on the W3C list.

But, no tool by itself can really definitively tell you whether a site has accessibility problems or not, as I said before they can be useful for pointing out things that a real person might want to evaluate but that is all.

Hope that helps,

Joe

12/11/2011 1:55:34 PM
Gravatar
Total Posts 139
"All that is gold does not glitter, not all those who wander are lost;" --J.R.R. Tolkien

Re: BOIA.org (Bureau of Internet accessibility) flags Mojo portal sites as only being partially accessible

It certainly does help because thanks to you, I think Gordon College just got saved from passwords and credentials in the wrong hands because when you update to BOIA's  paid service for evaluating sites that require credentials, according to director Mark Shapiro, said credentials have to be entered by a BOIA administrator.  kind of scary, right?  And I posted up here because you never emailed me back, so I figured you didn't get it or something.  I didn't want to flood your inbox in the event you were just busy (as we all know all of the hard work that you do for the community), so I figured I'd go here instead.  Thanks for the hand though.  I let my mentor and his folks know, so a total of three people in the IT department over here got your message. 

12/11/2011 2:07:45 PM
Gravatar
Total Posts 18444

Re: BOIA.org (Bureau of Internet accessibility) flags Mojo portal sites as only being partially accessible

I did mean to get back to your email but the process of looking into it took a while and then I just forgot because I got busy on other things and it drifted way down in my inbox which is like a bottomless pit. I get too much mail to keep up with it and it seems like things that I don't get back to right away tend fall off the radar as they drift lower and lower in my mailbox. If I try to answer all of my email I wouldn't ever get any work done.

12/14/2011 8:34:58 AM
Gravatar
Total Posts 1

Re: BOIA.org (Bureau of Internet accessibility) flags Mojo portal sites as only being partially accessible

While we at the Bureau of Internet Accessibility appreciate feedback, let's make sure everything is in perspective with correct information.

Mojo portal (www.mojoportal.com) was given a poor accessibility score on November 14, 2011 because many of the fundamental elements regarding accessibility were not implemented correctly IE: alternative text not being provided for all images. We provided specifics on the pages that have issues and highlighted the in-page view. Yes, automated tools do find some false positives and will not discover every accessibility issue, but our scans will assist in getting your site more compliant if you fix the issues that are found.

Cromebuster, you vastly misunderstood my email regarding us scanning secure sites. Secure sites may require VPN or special firewall access. We typically would have a network administrator and others on a call with their counterparts at your organization. This is not something that we provide as part of our free service.

Our service is run from our servers and require tremendous computer power. We do not receive funding from any government agency or any special organization. Our service is absolutely free for everyone to check out the accessibility of their website. We are a member driven organization that is working on getting the Internet more accessible for everyone. If an organization desires to have unlimited scanning, we charge $20 to $50 per month for membership.

Feel free to call us at 401-383-5288 to discuss any specifics.

12/14/2011 8:52:02 AM
Gravatar
Total Posts 18444

Re: BOIA.org (Bureau of Internet accessibility) flags Mojo portal sites as only being partially accessible

 

Mojo portal (www.mojoportal.com) was given a poor accessibility score on November 14, 2011 because many of the fundamental elements regarding accessibility were not implemented correctly IE: alternative text not being provided for all images.

From what I saw in the reports there were lots and lots of false positives about this. There might be a few actual content images on this site that have a missing alt text but I'm very careful to always add alt text on content images so I think they would be very few if any, and the report complained both if it did have alt text and if it did not which made it not very useful. In the case where it did find alt text it said decorative iamges should not have alt text because it can be annoying for screen reader users when it reads the alt text for images that are just decorative.

I've only expressed my opinion that automated tools are of limited use, they can identify things that need further evaluation by real people but the more false positives they produce the more tedious it is to get value ot of the report. I'm not trying to criticise your business model but I hold to my opinion and I also assert that this site is for the most part very accessible contrary to your report and this has been validated by real people such as Katherine (aka Chromebuster) who use assistive technology.

12/14/2011 7:04:25 PM
Gravatar
Total Posts 139
"All that is gold does not glitter, not all those who wander are lost;" --J.R.R. Tolkien

Re: BOIA.org (Bureau of Internet accessibility) flags Mojo portal sites as only being partially accessible

You must sign in to post in the forums. This thread is closed to new posts.