Date of Event in Feed Manager is Different Than in Event

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8/8/2011 7:59:40 PM
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Date of Event in Feed Manager is Different Than in Event

I set up a feed manager to pull in a calendar feed from another page. I have all of the calendars and site settings configured to use Eastern Time. When I created an event in the calendar that is feeding, I set the event date for 8/20 and at first made it an all day event. It looks fine in the calendar, but when I look at it in the feed manager it says "8/19." I tried changing the time from "all day" to "12:15 AM" as the start time. It's still showing 8/19 instead of 8/20 in the feed manager display.

mojoPortal Version 2.3.6.7 MSSQL
Operating System Microsoft Windows NT 5.2.3790 Service Pack 2
ASP.NET Info v4.0.30319 Running in Full Trust
Server Time Zone Eastern Daylight Time
Server Local Time (GMT -4) 8/8/2011 9:00:40 PM
Greenwich Mean Time (GMT/UTC) 8/9/2011 1:00:40 AM

8/10/2011 10:21:49 AM
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Total Posts 18439

Re: Date of Event in Feed Manager is Different Than in Event

Hi,

I'm not able to reproduce this on my local machine, can you try and reproduce it on the demo site so I can see it?

I can say that it is important that you set the time zone in the event Calendar Pro settings before creating the event and also make sure the time zone in your user profile and the default time zone in Site Settings are correct before editing the event. We are storing the date/time in the database as utc and then adjusting it for the time zone for display, but that means that at edit time we must be able to correctly calculate the utc time based on adapting from the time zone of the event calendar. Then assuming that is correct, in Feed Manager it will be adjusted according to the user profile time zone or for unauthenticated users it will use the site default time zone.

It is also important that the time on the server is correct though it doesn't matter what time zone the server is configured for only that the time is correct for whatever time zone it is using.

Hope that helps,

Joe

8/10/2011 12:16:00 PM
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Re: Date of Event in Feed Manager is Different Than in Event

Changing the time zone on my user profile did work, however I think this renders the "all day event" checkbox function a little less useful. If I have a globally or nationally distributed user base and I'm noting national holidays, which will always span a whole day on my calendar, those holidays will appear to be on the wrong day for users who have their profiles set in a different time zone. Am I misunderstanding still? How can I make Christmas appear as an all day event on Dec 25th for everyone nationally or globally?

8/10/2011 2:11:21 PM
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Re: Date of Event in Feed Manager is Different Than in Event

Well, the feed manager is not designed to force a specific timezone like Event Calendar Pro, so it will show according to the user time zone. I will add a wish list item in our project tracker to make it possible to set a specific time zone in Feed Manager or else an option to make it use the site default and not adapt to the user. That would also require showing the time zone explicitly so it is not ambiguous to the user.

Best,

Joe

8/23/2011 9:15:38 AM
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Re: Date of Event in Feed Manager is Different Than in Event

Optimally I would like to be able to leave the time-zone dynamic, according to user time-zone (for things like webcast events where people really will need to tune in at the right time in their time-zone) but be able to post full day events (for things like national holidays) that appear only on the day specified, no matter the user's time-zone.  

Is there any way to post an event with no end-time? Like for a wedding or a sporting event that has a very clear starting time, but which could go on for 2 to 10 hours so end-time is ambiguous? In WordPress, for example, I'm told that if you put the same time for start and end it leaves the end-time blank when it posts.

Thanks very much for your response!

8/23/2011 10:34:08 AM
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Total Posts 18439

Re: Date of Event in Feed Manager is Different Than in Event

Hi,

The Feed Manager should already adapt to the user time zone for authenticated users based on the time zone from their user profile, and for unauthenticated users it should use the default time zone from Site Settings. The only case where that might not currently work is if the feed has date/times that are not utc, but the feed from Event Calendar Pro should work.

Its not a bad idea to make it hide the end time if it is the same as the start time, I will add a wish list item for that in my project tracker.

Best,

Joe

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