To follow up, here are the settings they have given me that still do not work.  I use this information in both the sections of the web.config.

host=smtp.webhost4life.com

Port=25 or 587

SSL - turned off

Do I need to also put this information in the web.fulltrust.config?

Just trying to figure this out.

Thanks.  It is really crazy.  I receive the email when a new user registers, but no one has gotten an email when they have been approved.  I have also verified that the 'Recover Password' email is being send and received by users.  So, it almost seems like the "Approval" email is the only thing having the issue.

I do not see any errors in the log.

Any other ideas?

Hi Joe,

I am having the same issue i.e. I get email when a new user is registered on site. But the user never receives email on approval. The email gets send and received on Contact form no problem.

My site is running 2.3.6.5

I have updated the copied email settings from web.config to user.config and changed settings to use my mail server. But seems made no difference. I have also updated the<system.net> settings in web.config.

 *********************************************************************************** -->
    <!-- ****************************** Begin email settings ******************************* -->
    <!-- *********************************************************************************** -->
    <!-- Note you also need to specify SMTP settings further below in the system.net section. The
         settings here appply to features, but the settings in the system.net mailSettings section
         are used for site registration and password recovery. -->
    <add key="DisableDotNetOpenMail" value="true" />
    <add key="SMTPServer" value="localhost" />
    <add key="SMTPRequiresAuthentication" value="false" />
    <add key="SMTPUseSsl" value="false" />
    <add key="SMTPPort" value="25" />
    <add key="SMTPUser" value="UserName" />
    <add key="SMTPPassword" value="UPassword" />
    <add key="SMTPTimeoutInMilliseconds" value="30000" />
    <!-- Leave this blank for ASCII encoding. Allowed values are utf-8, utf-32, and unicode -->
    <add key="SmtpPreferredEncoding" value="" />
    <!-- *********************************************************************************** -->
    <!-- ***************************** End Email settings ********************************** -->
    <!-- *********************************************************************************** -->

There is no <add key="NotifyUsersOnAccountApproval" value="false" /> in my web or user.config file.

Thanks.

Best Regards,

Kevin