IE9 crashing with mojoportal

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4/2/2011 2:40:08 PM
Crispin
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IE9 crashing with mojoportal

After upgrading to IE9 I find it works great on other sites, but crashes all the time on my mojoportal site www.breconfans.org.uk

In fact, it just crashed on me while trying to write this post!  I've switched to chrome. It said "... stopped responding due to long running script" or similar.

On my site, I find that very often it is using the main menu tabs that causes the crash. The browser usually recovers straight away and opens the correct page. The error is "Internet Explorer has stopped working   Windows is checking for a solution to the problem...".

But also, going into tthe CKEditor to edit page content often crashes. not necessarily first time in, but every time thereafter.

Anything I can do?

System info:

mojoPortal Version 2.3.6.2 SqlCe

Operating System Microsoft Windows NT 5.2.3790 Service Pack 2

ASP.NET Info v4.0.30319 Running in Full Trust

Server Time Zone GMT Daylight Time

Server Local Time (GMT 1) 02/04/2011 20:37:53

Greenwich Mean Time (GMT/UTC) 02/04/2011 19:37:53 

4/2/2011 5:21:23 PM
Rick Hubka
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Re: IE9 crashing with mojoportal

Hi

I have been running mojoPortal Version 2.3.6.2 on IE 9 RC and now IE 9 Final for 6 weeks and have never had a problem.

1) Microsoft Windows NT 5 is Windows Server 2000 (11 years old) and is not compatible with ASP.NET 4.0.

2) I would recommend upgrading to mojoPortal Version 2.3.6.4.  Joe has updated some of the mojoPortal code to be more IE 9 compatible in this new release. 

3) When you upgrade use I would recommend using mojoPortal ASP.NET 3.5 on Windows 2000.  BUT...  I do not see a 3.5 version for SqlCe.  Only Sqlite.

Hope these few points help lead towards a solution for you.

Rick

 

4/3/2011 3:25:18 AM
Crispin
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Re: IE9 crashing with mojoportal

Thanks - I will try the upgrade (not sure how, but will check the docs!). 

Re your comments about server OS and .net version... the server is actually 2003 R2 SP2 with .Net4.

Will post update if this solves the problem.

Crispin

4/3/2011 5:02:04 AM
Joe Audette
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Re: IE9 crashing with mojoportal

The newer version of CKeditor included in mojoPortal 2.3.6.4 has updates for IE 9.

However, if you're getting errors about long running scripts, it could be caused by any custom javascript or jquery plugins you are using. If you are using such, you might try eliminating that from the equation and see if the problem persists. I have not noticed any IE crashing at all using the skins included with mojoPortal and unless others also report it it seems more likely caused by something custom with javascript.

I notice also that your skin has a meta tag added by Artisteer that tells all versions of IE to emulate IE 7. You may want to make that only apply to IE 8 and see if it helps. I notice that newer designs from Artisteer 3 make it emulate IE 8, so it seems like Artisteer may be a version behind in support for IE. Possibly the javscript added for Artisteer has some problem in IE 9.

I would also try it from more than one machine and verify it is not a machine specific problem with the crashing.

Hope it helps,

Joe

4/3/2011 12:21:19 PM
Crispin
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Re: IE9 crashing with mojoportal

Hi all

Updated successfully to 2.3.6.4, and removed any meta IE7 directives (I think). But no fix unfortunately.

mojoPortal Version 2.3.6.4 SqlCe

Operating System Microsoft Windows NT 5.2.3790 Service Pack 2

ASP.NET Info v4.0.30319 Running in Full Trust

A number of observations (as well as the page crashes):

  1. CKEditor - sometimes on clicking the pencil to edit HTMLcontent, first the source html appears in the CKEditor window for about 0.25 seconds, then the rendered content appears for about 0.5 seconds, then the content area goes blank (I still have all the CKEditor tolbars etc). I see this on all my pages, irrespective of what types of module they contain. I can successfully edit a few pages, but once it has started doing this I have to log out of my site and start new session. (IE9 only).
  2. Still getting the page crashing when I click the menu items. (IE9 only).
  3. "Comments by IntenseDebate" appears underneath "Subscribe to ..." control. (IE9 only).
  4. finally, the long running scripts problem was while using the mojoportal forums page, not my site! I've not seen it again.

Any more ideas gratefully received, and I will try to find another machine to test on as well. (In the meantime I'll do my site admin in Chrome!). If I find out more I'll post.

thanks

Crispin

PS folk might like to know that the bug that caused Google Maps not to load correctly in IE9 has been resolved in the last few days (presumably by Google in their Maps API).

 

4/4/2011 7:25:32 AM
Joe Audette
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Re: IE9 crashing with mojoportal

  1. Is it a contrast issue? maybe white text on a white background but the content is really there? any script errors on the page? 
  2. what do you mean by crashing? The browser goes away completely or just a script error? This only happens on your own site? Do you have any problems on this site or on demo.mojoportal.com? You can try different skins on the demo site and see if any skins produce this problem for you.
  3. probably solvable by css

Best,

Joe

4/4/2011 4:04:32 PM
Crispin
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Re: IE9 crashing with mojoportal

Hi Joe

re 1 (CKEditor vanishing content) I get these issues reported in the IE developer toolkit when I click the "pencil" to edit the page... The first is a warning, the second a fatal. The second looks like it is in the spellchecker.

SEC7115: :visited and :link styles can only differ by color. Some styles were not applied to :visited.
HtmlEdit.aspx?mid=0&pageid=0
SCRIPT5007: Unable to get value of the property 'setAttribute': object is null or undefined
loader__base.js, line 2786 character 1

re 2. by crashing I mean IE pops an error up "Internet Explorer has stopped working   Windows is checking for a solution to the problem...". Then a message at bottom of browser window saying "a problem with this web page has caused Internet Explorer to close and reopen the tab". It's rather intermittent. I clicked horizontal menu items about 15 times with no crash, then hit an item in a vertical sub-menu and bang. Repeated this pattern a couple of times ( but not every time aaaghhhh!!).

However, on using the demo site, I cannot make it crash. This makes me wonder whether it is something to do with the SQL CE version?  My site has used one of the standard skins with very little modification.

Yours puzzled

Crispin

 

 

4/4/2011 4:20:12 PM
Joe Audette
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Re: IE9 crashing with mojoportal

When you upgraded did you use the new Web.config file or keep your old one? If you kept your old one then you are not using the new version of CKEditor that has updates for IE 9. You should backup your Web.config and restore customizations such as the machine key and other customizations to the new one.

Hope it helps,

Joe

4/5/2011 1:30:57 AM
Crispin
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Re: IE9 crashing with mojoportal

Hi Joe

I did use the new web.config (and ported a few settings across like SMTP). Here is old:

    <add key="CKEditor:BasePath" value="~/ClientScript/ckeditor351/" />
 

and new:

    <add key="CKEditor:BasePath" value="~/ClientScript/ckeditor352/"/>

Is that the correct version?
 

And I've done a hard refresh in my browser to make sure using latest JS.

ta

Crispin

4/5/2011 9:31:02 AM
Joe Audette
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Re: IE9 crashing with mojoportal

do you get the same error if you use one of the included skins on your own site instead of your custom one?

only other thing I can think of is if some of the ckeditor javascript files don't have read permissions on them it could cause errors.

4/5/2011 4:09:08 PM
Crispin
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Re: IE9 crashing with mojoportal

Aha - if I switch to Artisteer_24verticalmenu1 (on which I based my skin) then CKEditor does display its content. The content still seems to alter its appearance after a very brief time (0.25 seconds or so)  - perhaps javascript applying a style or something - but it doesn't vanish.

Also, I haven't had it crash  (but not enough testing to be sure about this one).

But I'm still puzzled - my skin differs only with a background image and a few simple CSS classes. But at least I've got something to chase now, including permissions - thanks.

Crispin

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