user ID and password forgotten for website log in

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3/11/2011 2:30:18 PM
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user ID and password forgotten for website log in

A friend of mine rewrote my website on mojoPortal because I am technology challenged and he felt I could manage my site with this software.  He set it up, gave me the password, etc and I did do some minor stuff on the site.  But I put off doing anything major until I had more time to do it....  like today.

The trouble is, I cannot find where I wrote all the log in info down.  So I tried to use the password recovery system on here.  It doesn't recognize my email and it's possible that when this was set up, we were still using a "now defunct email address. So I can't go that route.  What do you do when you find yourself locked out of your website?   How does one go in and reset ID and password when you cannot find a way to log on or recover the old info?

Any help would be appreciated....

3/12/2011 7:42:56 AM
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Re: user ID and password forgotten for website log in

The only way to solve it in that case is going directly into the database, but if you have no idea how to do that you should probably get your friend to help.

The tables of interest are mp_Users where the username and password is stored, and mp_Sites.

If the password is encrypted or hashed then you would have to set the passwordformat field back to clear text (0) in the mp_Sites table, then you could edit the Pwd field in mp_Users and type in a new password that you know. Then after getting back in you could optionally change to encrypted or hashed passwords again.

Hope it helps,

Joe

3/12/2011 8:39:38 AM
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Re: user ID and password forgotten for website log in

Hi Joe,

Thanks for the reply.  You are correct that I have no idea how to enter the data base.  Can one do that without logging in?  I know that my friend will help me when he can.  He is actually the friend of our son-in-law and has been extremely good to me, considering how busy he is.  I would love to take care of this myself and not pester him, if possible.   We learn by making mistakes so this might be a good lesson for me.  How do you enter the data base?

 

I registered here yesterday just so I could read other posts and post a question of my own.   I am certainly willing to try to fix my own problem if I can get some directions.  I follow directions well. (grin)

Susan

3/12/2011 8:48:33 AM
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Re: user ID and password forgotten for website log in

Joe,

I just tore through my rolodex one last time, looking for that scrap of paper with the info on it......and I found it.  I have actually logged on to my website and all is well.  What a relief.  But thank you so much for the suggestions.  If I could, I would buy you a beer. smiley

Susan

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