Issue with Form Wizard Pro and SSL

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This is the place to report bugs and get support

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

What operating system were you running when the bug appeared?
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1/3/2011 11:43:13 AM

Jamie E

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Issue with Form Wizard Pro and SSL

Hi Joe, at the end of last week I updated our site to the latest version from source so we could begin deploying Artisteer 3.0 templates. This morning, I found that we can't download CSV or Word form submission data using IE 8 for forms on pages secured by SSL. Firefox works fine with SSL. If I turn off SSL on the page, the downloads then work in IE 8.

The error we are getting in IE 8 is "Unable to download FormResults.aspx from [site]". I checked to make sure that both the http and https versions of our sites are in IE 8 trusted sites, and that download prompting is enabled. I'm 98% sure that this was working two weeks ago, so I think it's the result of a recent change somewhere.

Thanks,

Jamie

1/4/2011 6:38:54 AM

Joe Audette

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Re: Issue with Form Wizard Pro and SSL

Hi Jamie,

I vaguely remember a similar problem in the past in Shared Files and it seemed like I had to make it open in a new window to make it work in IE with SSL.

Can you tell me does it work if you right click the download link and choose save file as?

Thanks,

Joe

1/4/2011 9:47:39 AM

Jamie E

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Re: Issue with Form Wizard Pro and SSL

Hi Joe, I couldn't figure out a way to use the right-click workaround. The "submission data" page renders the CSV and Word download options as buttons rather than links.

Jamie

1/6/2011 12:14:40 PM

Joe Audette

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Re: Issue with Form Wizard Pro and SSL

Hi Jamie,

I just found the solution for this here:

http://stackoverflow.com/questions/1682123/downloading-a-file-over-https-in-ie8-using-asp-net

Actually the fix was in mojoPortal in the ExportHelper class so if you get the latest code from the repository it should fix it.

Best,

Joe

1/6/2011 12:38:17 PM

Jamie E

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Re: Issue with Form Wizard Pro and SSL

Perfect! Thanks a million Joe.

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