Joe,

I have Authorize.net set up on my site and I am trying to use it with the Form Wizard but I get the following message when the user clicks on the Submit button on the Checkout page:

Sorry, the transaction could not be completed. An error occurred and has been logged.

When I look in the log there is nothing in there about this transaction

I have Authorize.net set up on my Web.config and user.config and the settings are as follows:

Web.Config

<add key="Site1-PaymentGatewayUseTestMode" value="false" />
<add key="Site1-PrimaryPaymentGateway" value="Authorize.NET" />
<!-- Production -->
<add key="Site1-AuthorizeNetProductionAPILogin" value="XXXXXXX" />
<add key="Site1-AuthorizeNetProductionAPITransactionKey" value="XXXXXXXXXXXX" />
(values masked for privacy purpose)

User.Config

<add key="Site1-PrimaryPaymentGateway" value="Authorize.NET" />
 

What do you think is going on?

Please advise

Thank you very much

Eduardo

I checked my Authorize.net settings and I did have the 'Email transaction receipt to customer' checked. I unchecked it and tried again and I still get the same message. I looked through all the settings on my Authorize.net and I can't find anything else about email being required for an API transaction.

I 'll talk to them tomorrow. They seem to have changed their system this weekend.

If you can think of anything else, please let me know

Thanks again.

Eduardo

Joe,

Authorize.net has implemented some additional settings and the email required is one of the default parameters. I spoke with Authorize.net today and they showed me how to change the setting and now I am able to process the transaction ok through Auth.net.

Since this is a default setting it is great that you will be implementing this into the next version so other people don't run into the same problem.

Thanks again for your help.

Eduardo