500 Internal Server Error when installing mojoPortal 2.3.4.1 with GoDaddy

Post here for help with installing or upgrading mojoPortal pre-compiled release packages. When posting in this forum, please provide all relevant details. You may also want to review the installation or upgrading documentation.

If you have questions about using the source code or working with mojoPortal in Visual Studio, please post in the Developer forum.

Post here for help with installation of mojoPortal pre-compiled release packages

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

  • What operating system were you running when the bug appeared?
  • What database platform is your site using?
  • What version of mojoPortal are you running?
  • What version of .NET do you use?
  • What steps are necessary to reproduce the issue? Compare expected results vs actual results.

You may also want to review the installation or upgrading documentation.

If you have questions about using the source code or working with mojoPortal in Visual Studio, please post in the Developer forum.

This thread is closed to new posts. You must sign in to post in the forums.
4/15/2010 1:08:22 AM
Gravatar
Total Posts 19

500 Internal Server Error when installing mojoPortal 2.3.4.1 with GoDaddy

Firstly, with my special thanks to Joe!

I can get it install on my own local machine with a local copy of SQL Server Express. Now I'm trying to get it installed and running on GoDaddy.com, but I encountered an Server Error after installing mojoPortal 2.3.4.1. I contacted GoDaddy.com and was told, it's caused by web.config. After reading a lot of posts here and there, I still can't get it resolved, please anyone here can help me, thanks in advance. my website is www.EV-ChargeChina.com

  • Hosting Environment and Packages:GoDaddy Delux Windows Hosting 
  1. MySql Database and mojoportal-2-3-4-1mysqldatalayer-GPL package
  2. mojoportal-2-3-4-1-mssql-deploymentfiles
4/15/2010 1:26:14 AM
Gravatar
Total Posts 19

Re: 500 Internal Server Error when installing mojoPortal 2.3.4.1 with GoDaddy

Firstly, with my special thanks to Joe!

I can get it install on my own local machine with a local copy of SQL Server Express. Now I'm trying to get it installed and running on GoDaddy.com, but I encountered an Server Error after installing mojoPortal 2.3.4.1. I contacted GoDaddy.com and was told, it's caused by web.config. After reading a lot of posts here and there, I still can't get it resolved, please anyone here can help me, thanks in advance. my website is www.EV-ChargeChina.com

Hosting Environment and Packages:

  1. GoDaddy Delux Windows Hosting, IIS 7.0 .Net 2.0/3.0/3.5  
  2. MySql Database and mojoportal-2-3-4-1-mysqldatalayer-GPL package
  3. mojoportal-2-3-4-1-mssql-deploymentfiles

Installing steps:

  1. Uploading unzipped mojoportal-2-3-4-1-mssql-deploymentfiles to www.EV-ChargeChina.com virtual root directory.
  2. Unzip mojoportal-2-3-4-1-mysqldatalayer-GPL, copy the dll files into bin folder and copy the contents of the Setup folder into Setup folder according to the readme.txt in the package.
  3. Login to GoDaddy hosting account and set ClientScript, Data, App_Data and Setup folders to have Read and Write permissions, as well, and all sub folders inherit from these folders.
  4. Rename web.config to web.fulltrust.conf and rename web.mediumtrust.config to web.config
  5. Set MySqlConnectionString correctly then.
  6. Set SMTP Mail setup:
    <add key="DisableDotNetOpenMail" value="false" />
    <add key="SMTPServer" value="relay-hosting.secureserver.net" />
    <add key="SMTPRequiresAuthentication" value="false" />
    <add key="SMTPUseSsl" value="false" />
    <add key="SMTPPort" value="25" />
    <add key="SMTPUser" value="" />
    <add key="SMTPPassword" value="" />
    <add key="SMTPTimeoutInMilliseconds" value="15000" />
  7. Visit www.EV-ChargeChina.com/Setup/Default.aspx, an 500 - Internal Server Error displayed!!!

Sorry for my bad English!

4/15/2010 1:28:31 AM
Gravatar
Total Posts 19

Re: 500 Internal Server Error when installing mojoPortal 2.3.4.1 with GoDaddy

Meanwhile, I have read the following posts and still can't get it run!

http://www.mojoportal.com/Forums/Thread.aspx?pageid=5&mid=34&ItemID=3&thread=2523&postid=11282

http://www.mojoportal.com/mediumtrust.aspx

http://www.mojoportal.com/Forums/Thread.aspx?pageid=5&mid=34&ItemID=3&thread=5094&pagenumber=1

4/15/2010 6:28:44 AM
Gravatar
Total Posts 18439

Re: 500 Internal Server Error when installing mojoPortal 2.3.4.1 with GoDaddy

Hi,

I just patched a medium trust issue in the 2.3.4.2 release as discussed on this thread.

Hopefully that will get you going. Getting MySql working under medium trust can be problematic because it requires the host to have the correct version of MySql Connector installed in the GAC, so there is potential you may still have troubles, but there was another issue that definitely would have caused this error and that is now fixed so perhaps you will have good luck.

Hope it helps,

Joe

4/16/2010 7:43:55 AM
Gravatar
Total Posts 19

Re: 500 Internal Server Error when installing mojoPortal 2.3.4.1 with GoDaddy

Thanks Joe for your quick response!

After searching some articles online, I finally found this 500 - Internal Server Error was caused by GoDaddy hosting environment. The root problem is that I set up multiple websites on my GoDaddy Windows Deluxe hosting account, and site1 website was set up under an separate folder, and my root folder is running my another website site2. Seems the web.config file in root folder will affect the websites running under sub-folder and eventually caused the 500 - Internal Server Error. I tried it after removing this web.config file from root folder, then site1 website works like a charm! but my site1 can't work any more. So I'm trying to move my primary website site1 from root folder to sub-folder like site2 and leave nothing under root. Which maybe the only solution to get multiple websites running on one GoDaddy Windows deluxs hosting account. I will upate to you later to see if it works.

 

 

 

4/16/2010 7:46:09 AM
Gravatar
Total Posts 18439

Re: 500 Internal Server Error when installing mojoPortal 2.3.4.1 with GoDaddy

Hi,

There are ways of mitigating web.config conflicts such as this. The article linked from here may help you:

http://www.mojoportal.com/developer-faq.aspx

Hope it helps,

Joe

4/16/2010 7:55:14 AM
Gravatar
Total Posts 19

Re: 500 Internal Server Error when installing mojoPortal 2.3.4.1 with GoDaddy

Thank you very very much, Joe! I will check it soon. and Hope I can make my primary website works.

Best Regards!

4/18/2010 3:36:48 AM
Gravatar
Total Posts 19

Re: 500 Internal Server Error when installing mojoPortal 2.3.4.1 with GoDaddy

Dear Joe!

I am so glad to let you know, with your great and warmful help, finally I get it resolved. Right now, both my primary website are running up. Seems it has to wrap both system.web section and system.webServer section into <location path="." inheritInChildApplications="false"> section. It does not work just wrap system.web section. Now my web.config file under root/parent director looks like as below:

<location path="." inheritInChildApplications="false">

     <system.web>

     </system.web>

     <system.webServer>

     </system.webServer>

</location>

I found another article regarding web.config conflict issue at here

http://www.west-wind.com/Weblog/posts/133041.aspx

Well, thanks for your time and thank you again! Now I will spend some time to learn mojoPortal to set up a nice website as others did!!!

Best Regards!

 

5/18/2010 9:46:03 PM
Gravatar
Total Posts 19

Re: 500 Internal Server Error when installing mojoPortal 2.3.4.1 with GoDaddy

Dear Joe,

Would you please help me to delete my primary domain name in the above posts? Beacuase I was blamed by someone that my purpose was to promote my primary website described in the above posts. Actually I don't want, that's my mistake!!!

Thanks in advance and Best Regards!

 

5/19/2010 5:17:44 AM
Gravatar
Total Posts 18439

Re: 500 Internal Server Error when installing mojoPortal 2.3.4.1 with GoDaddy

Hi,

I've removed the links/urls from your posts. You should see a pencil icon next to your posts that allows editing.

Best,

Joe

5/19/2010 9:06:01 AM
Gravatar
Total Posts 19

Re: 500 Internal Server Error when installing mojoPortal 2.3.4.1 with GoDaddy

Thank you very much Joe for your continued support and help! As well as I just noticed that pencil icon for editing.

Best Regards!

You must sign in to post in the forums. This thread is closed to new posts.