Just can't make it go.

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Post here for help with installation of mojoPortal pre-compiled release packages

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3/15/2010 10:22:48 PM
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Total Posts 6

Just can't make it go.

I've been programming in .Net for years, but I'm new to Mojo Portal.  I can get it installed on my own local machine with a local copy of SQL Server Express.  Now I'm trying to get it installed and running on GoDaddy.com.

When I open the site in a browser, I get this:

We're sorry but a server error has occurred while trying to process your request.

The error has been logged and will be reviewed by our staff as soon as possible. It is possible that the error was just a momentary hiccup and you may wish to use the back button and try again or go back to the home page.

When I look in the database, there are no tables or stored procedures, so I know the setup scripts never ran.

GoDaddy is a medium trust environment, so I know my user doesn't own the database.  They are using IIS 6.0 and SQL Server 2005.

My user.config file looks like this:

<?xml version="1.0" encoding="utf-8"?>
<appSettings>

<add key="MSSQLConnectionString" value="Data Source=xxxxx; Initial Catalog=xxxx; User ID=xxxxxx; Password=xxxx;" />
<add key="RunningInMediumTrust" value="true" />
<add key="ImageGalleryUseMediaFolder" value="true" />
<add key="DisableSearchFeatureFilters" value="false" />
<add key="SearchUseBackwardCompatibilityMode" value="false" />
<add key="EnableSearchResultsHighlighting" value="true" />
<add key="SearchIncludeModuleRoleFilters" value="true" />


</appSettings>

 

There is no currentlog.config file.  Does that get created during the initial setup?  Is there some other place I can look for an error log?  If there were some hint about what's going wrong, that would be helpful.

I'm just stumped and fed up.

 

3/15/2010 11:15:49 PM
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Total Posts 2187

Re: Just can't make it go.

Hi Andrew,

Have you taken a look at this thread: http://www.mojoportal.com/Forums/Thread.aspx?pageid=5&mid=34&ItemID=3&thread=2523&postid=11282 ?

Also, there is medium trust documentation here: http://www.mojoportal.com/mediumtrust.aspx. You must do more than set the RunningInMediumTrust key in the user.config for mojoPortal to work correctly in a medium trust environment.

Sub-domains aren't always setup as separate websites with GoDaddy, but rather as virtual directories with sub-domain names pointing to them. This is a very screwy setup but expected with GoDaddy so if you are using a sub-domain, make sure it is setup as an actual website.

Considering the log file doesn't have any errors in it, I would make sure the Data directory has write permissions assigned to the web user. The App_Data directory also needs write permissions assigned to it but that shouldn't affect the log.

If you still can't get any errors written to the log, try turning off Custom Errors by finding the following line in your web.config and changing the mode to Off.

<customErrors mode="RemoteOnly" defaultRedirect="Error.htm" />

HTH,
Joe Davis

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