Was working then -> Server Application Unavailable -now?

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Please do not report problems with a custom build or custom code in this forum. If you are producing your own build from the source code and have problems or questions, ask in the developer forum, do not report it as a bug.

This is the place to report bugs and get support

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

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Please do not report problems with a custom build or custom code in this forum. If you are producing your own build from the source code and have problems or questions, ask in the developer forum.
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6/11/2009 6:44:53 PM
Hoppy
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Was working then -> Server Application Unavailable -now?

I am at a loss. I spent most of the night building fist site, all was running well, then i come in the morning and get the following error:

Server Application Unavailable

The web application you are attempting to access on this web server is currently unavailable. Please hit the "Refresh" button in your web browser to retry your request.

Administrator Note: An error message detailing the cause of this specific request failure can be found in the application event log of the web server. Please review this log entry to discover what caused this error to occur.

I get my hosting company to check IIS and asp logs etc and find nothing but error no 500 and it stopped.  Restarting the virtual host fails to fix it.

Im kinda going what?

 

 

 

6/12/2009 5:42:41 AM
Joe Audette
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Re: Was working then -> Server Application Unavailable -now?

Hi,

If there is some major error making the site unavailable surely there is an entry in the Application log on the machine.

I would download the mojoPortal log from /Data/currentlog.config if it exists and check the errors at the bottom of the file for clues. There will likely be a lot of errors at the top from initial installation, there are aways a series of errors because the tables don't exist until after setup runs.

The only kind of thing that comes to mind is if your host moved things around or changed file/folder permissions, like if the web process has no read access on the folders it could result in this kind of failure.

Only other thing I might do is purge all rows from the mp_TaskQueue and mp_IdexingQueue tables, then recycle the app pool, in case there are and tasks that got corrupted data.

Hope it helps,

Joe

6/12/2009 6:07:14 AM
Hoppy
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Re: Was working then -> Server Application Unavailable -now?

Brilliant. You are correct, they changed the folder permissions, caused ASP server to crash. Had to reboot the entire shared server to get ASP back up. Restarting virtual domain failed. lol.

Thank you very much for help. www.carquote.biz is taking shape. :-)   This CMS is brilliant.  S easy to pick up and get working.

 

 

 

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