Lyout not visible

Post here for help with installing or upgrading mojoPortal pre-compiled release packages. When posting in this forum, please provide all relevant details. You may also want to review the installation or upgrading documentation.

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Post here for help with installation of mojoPortal pre-compiled release packages

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

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5/3/2009 10:55:46 PM
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Lyout not visible

I have installed a site on godaddy using the Medium Trust, MySql 5 and the latest version of MojoPortal.  The install went fine, all of the data is there and the sample pages show, but none of the layouts work, it is just a screen with the text and links.  I tried changing styles but nothing changed.  Any advise would be appreciated.

 

Dave

5/4/2009 6:47:01 AM
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Re: Lyout not visible

There is an item on the FAQ page that I think will help you.

http://www.mojoportal.com/faq.aspx

Steve

5/4/2009 6:42:38 PM
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Re: Lyout not visible

Thanks for the quick response, but I already checked that.  All of the skins are in the Data/Sites/1/skins folder, I can choose them for the listing in the site setup, just nothing happens, no layout, no css, links look like the normal link hypertext.

5/5/2009 8:40:11 AM
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Total Posts 69

Re: Lyout not visible

I'm having the same problem. I have also followed the info in the FAQ article.

5/5/2009 8:53:59 AM
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Total Posts 18439

Re: Lyout not visible

The next step in diagnosis is to view the source of the rendered page and get the full url for the ...csshandler.ashx?... and paste it into the browser.

Do you see css or do you get and error?

Best,

Joe 

5/5/2009 8:57:20 AM
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Re: Lyout not visible

http://**mydomain**.com/Data/Sites/1/skins/mitchinson-earthy-alt1/csshandler.ashx?skin=mitchinson-earthy-alt1

I got the following message:

We're sorry but a server error has occurred while trying to process your request.

The error has been logged and will be reviewed by our staff as soon as possible. It is possible that the error was just a momentary hiccup and you may wish to use the back button and try again or go back to the home page.

5/5/2009 9:09:10 AM
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Re: Lyout not visible

Ok, look in the log for the error. 

5/5/2009 9:13:15 AM
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Total Posts 69

Re: Lyout not visible

there's no error listed in the log

5/5/2009 9:15:58 AM
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Total Posts 18439

Re: Lyout not visible

Then you have a folder permission issue going on and it can't write to the log. You need to make sure the /Data folder and all its children is both readable and writable by the web process user. If permissions are wrong perhaps it can't even read the files for the skins and css. 

 

5/5/2009 9:17:18 AM
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Re: Lyout not visible

You can also find the error if you change <customErrors mode="RemoteOnly" to <customErrors mode="Off" in Web.config and then check the url for the css handler again it should show the error.

5/5/2009 9:55:43 AM
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Re: Lyout not visible

I now get this error:

Could not load file or assembly 'Brettle.Web.NeatUpload' or one of its dependencies

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